Job Description

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, presentation creation and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.Description:

The Project Coordinator will assist by tracking team projects and tasks using internal tools to ensure timely completion of deliverables and accurate capture of metrics; while also providing project support to new and ongoing initiatives. The Project Coordinator will provide general project coordination in support of the execution of projects for the client.

How You Will Make An Impact:

• Develop insightful recommendations to address complex operational and strategic problems 
• Evaluate the impact of proposed changes, with attention to scalability and sustainability over time
• Responsible for delivering superior support to the client
• Create project plans and build consensus among diverse sets of stakeholders
• Coordinate cross-functional projects from outline to implementation
• Support finance coordination as requested 
• Coordinate events and tours as requested
• Design standardize processes and Best Practices from initiation to completion in partnership with SMEs, including project scope, documentation, measurements, communication and implementation to leaders and teams
• Provide key business partners with information and recommendations to assist in the development and implementation of training resources and plans. 
• Research and evaluates industry standards and benchmarks to support project
• Foster strong cross pyramid partnerships and able to effectively prioritize workload demands to meet project deadlines 
• Develop sustainable best practices, process knowledge documents and standards intended for teams 
• Proof and edit communications, best practice documents, resource tools and trainings
• Support creation of web-based training templates and knowledge articles, business reviews and presentation documents 
• Create sustainable communication themes in conjunction with systematic routines, processes, and preparedness activities

• Required Travel 2-4 times per year for team summit meetings

What You Will Need to Succeed:

• High School diploma or GED required
• Minimum 3 years’ experience with project coordination required
• Proficiency with Google Suite
• Knowledge of process and procedures development
• Strong analytical and critical thinking skills
• Highly motivated and able to work independently as well as in a team
• Strong written and verbal communications skills

Preferred Skills:

• Bachelor's Degree
• Training and/or certification in team management or supervisory skills

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