We’re seeking a Project Coordinator to join a client’s team that utilizes an AI-powered learning platform used by large, international organizations. The team focuses on onboarding new customers, supporting them through implementation, and making sure projects run smoothly from kick-off to go-live.
As a Project Coordinator, you’ll work closely with both internal experts and customer-side stakeholders, helping keep communication clear, timelines on track, and customers supported every step of the way. You’ll make sure customers have a smooth and positive experience by providing proactive, responsive support. You’ll be the central point of coordination, keeping projects organized and helping move things forward.
Support customers in using a learning software platform
Run 1:1 meetings, trainings, and troubleshooting sessions
Set up and manage project plans (templates provided)
Follow up on milestones, risks, and action items
Schedule meetings and prepare agendas
Solve issues and coordinate next steps
Respond to customer requests via email
Log and follow up on bug reports
Collect and share product feedback
Strong communication and expectation management skills
Confidence in facilitating meetings
Excellent written English
2+ years of experience in project coordination, project management, customer support, or client-facing roles
Comfort working across a wide range of topics and stakeholders
Ability to work to deadlines and iterate quickly on feedback
A chance to work as part of the client’s internal team
Exposure to international, enterprise-level projects
Hands-on experience with a modern, AI-based software product
Clear scope of responsibilities and structured project work
Opportunities for long-term collaboration
Supportive onboarding and knowledge sharing within the team
If you like working with people, keeping things organized, and helping projects move from start to finish - apply now!
Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation. From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents.
Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies, and some of the world’s largest nonprofit organizations. Our sustained growth is attributed to our focus and commitment to our thousands of full-time professionals. In today’s market, where high-quality dedicated individuals are in demand; Infotree Global recognizes that an emphasis on understanding, achieving, and exceeding our employee’s goals, aspirations and overall experience is paramount. This “people over profits” mindset has yielded tremendous success for our employees and clients. Our employees have a vast array of assignments available across the world to help achieve and exceed their career goals and our clients have motivated, dedicated, and hardworking professionals on their team. We are here to help the best talent work with the greatest companies to produce innovative results in a variety of industries including but not limited to IT, Engineering, Clinical, Skilled Trades, Finance and Accounting.
Our mission’s success is supported by several industry awards and accolades. If you are looking for a committed and understanding partner, your search ends here.
