Job Description

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Working within the Professional Services Group this role will be focused on the delivery coordination of small enhancements to our suite of products for both new and existing customers.

Key Responsibilities:

• Coordinate multiple small pieces of customer work
• Track progress against plans and Scope of Work
• Coordinate interdependent activities across different teams
• Proactive management of delivery risks, issues, associated reporting, escalation and resolution
• Track and monitor milestones and report on delivery activity and project status
• Interface with Delivery Lead and Team Leader to communicate status regularly and escalate when necessary
• Organise, run and document internal delivery meetings
• React to changing priorities
• Signal when payment milestones have been met for customer invoices to be submitted
• Maintain internal systems as directed
• Enhance and improve documentation and processes as required

Skills, Knowledge and Experience:

Essential:

• Strong organisational and communication skills, including instigating difficult conversations with stakeholders, both internally and externally
• Comfortable to proactively challenge both internally and externally to ensure project stays on track
• Experience of planning and/or resource allocation
• Experience working with/ alongside an industry recognised project management methodology eg PRINCE2
• Demonstrable experience of co-ordinating workstreams to achieve a common goal
• Attention to detail and thoroughness in all aspects of the project lifecycle
• Proficient in Microsoft Office
• 1-2 years of Project Management or Project Management Office experience

Desirable:

• Desire to progress into project management
• Understanding of software/Saas/ERP systems and their delivery
• Prince 2 or similar experience/ qualification
• Degree educated

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

#LI-Hybrid