Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Must Have

Indegene is looking for a Bangalore-based Project Associate – PMO with strong project management, governance, stakeholder coordination, and operational tracking experience to support Medical Affairs/PMR client engagements. The role will involve managing day-to-day project delivery, client and internal communications, governance decks and trackers, DHR/resource and revenue tracking, audit and compliance documentation, onboarding/offboarding coordination, and continuous improvement initiatives across multiple accounts.

Good to have

Responsibilities

• Manage assigned client engagements end-to-end, including project planning, delivery tracking, governance coordination, stakeholder follow-ups, and timely closure of action items.
• Lead recurring internal and client-facing project cadences by preparing agendas, coordinating inputs, documenting minutes, tracking decisions, and ensuring follow-through on commitments.
• Maintain and update project trackers, DHR/resource allocation sheets, MySheets compliance inputs, revenue forecasts, and project-level dashboards to support delivery and business reviews.
• Prepare and maintain governance decks, monthly/quarterly business review materials, CSAT trackers, performance summaries, and other reporting artifacts required for leadership and client discussions.
• Coordinate with Engagement Leads, BU leadership, finance, operations, audit, legal/compliance, and delivery teams to ensure project requirements, risks, dependencies, and escalations are proactively managed.
• Support client engagement activities including renewals, SoW/amendment inputs, project premium/growth opportunity tracking, invoice follow-ups, and data required for commercial or revenue-related discussions.
• Drive audit and compliance readiness by maintaining Work Management Plans, BCP documents, onboarding/offboarding guidelines, access records, approval evidence, revision histories, and project repositories.
• Manage onboarding and offboarding coordination for project resources, including access requests, DL additions, client confirmation, training alignment, project allocation updates, and asset/process handover tracking.
• Identify project risks, process gaps, utilization concerns, and compliance issues, and work with stakeholders to define corrective actions, mitigation plans, and closure timelines.
• Contribute to PMO capability-building and continuous improvement initiatives
• Collaborate with cross-functional teams to improve project processes, standardize governance artifacts, support automation/AI adoption opportunities, and strengthen reporting accuracy and operational efficiency.
• Demonstrate proactive ownership, attention to detail, structured communication, and a solution-oriented approach while handling multiple projects, stakeholders, and competing priorities.

Requirements

• Bachelor’s or master’s degree; life sciences, pharmacy, healthcare management, or pharmaceutical management background preferred.
• 2–5 years of experience in project management, PMO coordination, client delivery support, medical review/MLR operations, or healthcare/pharma operations.
• Experience managing project trackers, governance decks, resource/DHR tracking, revenue inputs, CSAT follow-ups, audit documentation, and client/internal review cadences.
• Strong stakeholder management skills with the ability to coordinate effectively with clients, Engagement Leads, BU leadership, finance, audit/compliance, operations, and delivery teams.
• Excellent written and verbal communication skills, with the ability to prepare clear emails, meeting notes, action trackers, reports, presentations, and leadership-ready summaries.
• Strong accountability, planning discipline, attention to detail, and ability to manage multiple projects and priorities with minimal supervision.
• Working knowledge of Microsoft Office tools, especially Excel and PowerPoint; familiarity with SharePoint, Teams or other project management/reporting tools preferred.
• Understanding of project governance, risk tracking, onboarding/offboarding coordination, audit readiness, documentation control, and compliance-oriented ways of working.
• Exposure to Agile methodologies, automation/AI-enabled PMO practices, or continuous improvement initiatives will be an added advantage.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.