Job Description

​Under the direct supervision of IOM’s National Project Officer-LMI and the overall supervision of the Head of Office of IOM Bulgaria, and in close coordination with relevant units, the incumbent will provide administrative and operational support to the implementation and reporting of Labour Mobility and Inclusion (LMI) activities carried out by IOM, in particular those implemented through the Migrant Information and Resource Center (MRC) in Sofia. The incumbent will also support communication, coordination, and liaison with public authorities, non-governmental organizations, migrant communities, and other relevant stakeholders in support of migrant integration in Bulgaria.​

SECTION 3

Responsibilities and Accountabilities

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1. ​1. Assist in the implementation and monitoring of project activities.

2. ​2. Assist the National Project Officer in the implementation of LMI activities carried out by IOM, in particular those implemented through the Migrant Information and Resource Center (MRC) in Sofia.

3. 3. ​Provide administrative, financial, and logistical support to project activities in collaboration with the Finance and 4. Administrative Unit, in line with established procedures.

4. ​4. Support the work of the MRCs across the country (e.g. Burgas, Varna and Plovdiv) by facilitating referrals and administrative follow-up and maintain a record of consultations provided.

5. ​5. Organize Bulgarian Language Training groups, maintain an up-to-date registry of beneficiary trainees, and verify their eligibility in accordance with project requirements.

6. ​6. Support communication channels used for information exchange with beneficiaries in the field of migrant mobility and integration.

7. ​7. Prepare monthly reports on activities carried out by the MRC.

8. 8. ​Provide inputs and data for the preparation of final technical project reports.

9. 9. ​Provides guidance/training to new/junior staff.

10. 10. ​Perform other related duties as assigned.

SECTION 4

Required Qualifications and Experience

EDUCATION

• • ​​High school diploma with five years of relevant experience; or,

• • ​Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience.

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EXPERIENCE

• • ​​Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations.

• • ​Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups.

• • Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

• • ​Previousworkexperiencewith EU donorswouldbe a distinctadvantage

• • ​​Previous experienceinworkingwithmigrantsandrefugeesisanadvantage 

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SKILLS

• • ​​​Awarenessofmigrantandrefugeeissues, includingthecontextinBulgaria 

• • ​Strongcommunicationandinterpersonalskills, personalcommitment, efficiency, andflexibility

• ​​• Good organizational and coordination skills, with the ability to manage multiple activities simultaneously and meet deadlines.

• ​• Workingknowledgeoflabourmarketintegration, migrantinclusion, andrelatedsupport services.

• ​• Abilitytoworkeffectivelywithmigrants, publicinstitutions, NGOs, andotherstakeholders

• ​• Abilitytocollect, maintain, andmanagebeneficiarydataandrecordswithaccuracyandconfidentiality

• • ​Ability to prepare routinereports, correspondence, andproject documentation.

• ​• Capacitytoworkindependentlyaswellaspartof a teamin a multiculturalandmultidisciplinaryenvironment

• • ​Problem-solvingskillsandtheabilitytoadapttochangingprioritiesandoperationalneeds

• ​• Proficiencyin MS Office applications (Word, Excel, PowerPoint, Outlook)

• ​• Strongsenseofprofessionalism, responsibility, andattentiontodetail

• ​• Sensitivitytodiversity, culturaldifferences, andgenderconsiderations​

SECTION 5

Languages1
IOM’s official languages are English, French, and Spanish.

REQUIRED

For this position, fluency in ​Bulgarian​ and English is required (oral and written).

DESIRABLE

​​Working knowledge of Russian is required.​

SECTION 6

Competencies2

The incumbent is expected to demonstrate the following values and competencies:

VALUES - All IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated

CORE COMPETENCIES - Behavioural indicators – ​Level 1​

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.