Job Description

ABOUT HOLCIM+ CONCRETE

Holcim+Concrete is part of Holcim+, the global digital platform that integrates and enhances all customer-facing applications across Holcim's diverse business lines (Cement, Aggregates, Ready-Mix Concrete, and Solutions & Products). It serves as a critical conduit for value-added product sales, services, and pricing, aiming to provide a unified and seamless customer experience globally. Holcim+Concrete provides 3 main tools : a customer application, a driver application, and a dispatch web application.

SUMMARY OF THE JOB

The Project and Innovation Manager, Holcim+Concrete acts as the key liaison between product development teams and country stakeholders to ensure successful solution design, build and deployment of Holcim+ Concrete.

The Project and Innovation Manager plays a crucial role as

• RMX expert within the Product team
• key point of contact for Countries team for product and RMX process related questions

With his/her knowledge of RMX operations he is a key team member to design product vision, prioritise next features, capture and align requirements, validate technical and business needs.

MAIN ACTIVITIES / RESPONSIBILITIES

Innovation and product design

• Participating to product vision elaboration as well a development priorisation
• in charge of overseeing product features developments (incremental changes as well as bigger design changes)
• Main point of contact with UX/UI team of the product to co-design product and features and validate changes
• In the rollout process, for each new country, acting as product expert on existing features and possible configuration.

Requirements & Testing

• Capture business needs, “translate” them into specifications, share with Project and Scrum teams.
• Organize and coordinate standalone and integrated testing.
• Demo and support countries in driver app settings with local hardwares

Training & Go-Live

• Plan and support user training and onboarding.
• Ensure countries are equipped for adoption and transition.

Stakeholder Collaboration

• Act as key point of contact for RMX countries team on product and RMX process related questions
• Interact with business (Ops, IT/Digital, Management) and Digital Centers (EDC, ADC, GDH).
• Co-Organize with Product team and lead working sessions during rollout phases or key product innovation phases

JOB DIMENSIONS

Key interfaces, stakeholders and relationships:

• Internal:
• Product Manager, Product Owners, DevOps, Digital Centers, Country Managers, Business Analysts, UX/UI teams
• External:
• Country teams, implementation vendors

PROFILE REQUIRED

Level of education

• Bachelor’s or Master’s Degree in Business, Engineering, IT, or related field. A degree is a plus, but equivalent experience will be considered.

Work experience

• 5+ years in RMX business, ideally within the operations
• Experience in project delivery, ideally in digital product environments
• Experience working in matrix, within international organizations is a plus

Skills

• Coordination, communication, and facilitation skills
• Project management
• Customer-centric mindset
• Technical literacy and ability to translate business into tech requirements
• Understanding of Agile methodology

Behavioral Competencies

• Structured and proactive
• Strong interpersonal skills
• Resilient and solution-oriented
• Able to manage complexity and ambiguity

Language Skills

• Excellent English (written and spoken)
• Spanish or any other language is a plus

LOCATION AND MOBILITY REQUIREMENTS

Hiring location :

• Madrid
• Core team is located in various European countries.
• Stakeholders are located within all Holcim Countries (Europe, Middle East, Asia, Oceania and LATAM)

Mobility requirement : international travels 10% (estimate)

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