Job Description

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.
At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation

The Project and Facilities Manager oversees development of new facilities and redevelopment of existing facilities and infrastructure at OAK locations. Development of preventative management plans and start-up and shut down procedures of campgrounds. Consult with General Managers on all campground managed capital projects. May be responsible to conduct facility condition and risk management safety inspections.

Essential Duties and Responsibilities:
• Manage construction projects through concept, design, engineering, permitting and through final construction.
• Collaborate with key project stakeholders (internal and external) including but not limited to Regional VP’s and GM’s on key capital projects at individual OAK locations as assigned.
• Visit campgrounds, as directed, to help assess major capital projects with regards to infrastructure and physical plant.
• Responsible for regular communication with project stakeholders in order to meet KOA expectations of project scope, budget and timelines.
• Responsible for the development of the project scope of work, schedule, budget, bidding, and negotiating with general contractors and suppliers.
• Monitor project budgets and financial performance, identifying cost-saving opportunities and addressing budget variances.
• Reviews and approves percentage complete for project payables on a monthly basis. Reviews and codes general invoice expenses.
• Conduct regular inspections and quality checks to maintain project quality and adherence to KOA specifications and Quality Assurance guidelines.
• Ensure all necessary permits, licenses, and approvals are obtained and maintained.
• Proactively address issues and obstacles to keep projects on track.
• Provide regular project updates and address issues and concerns promptly.
• Assist with the due diligence process during the search and acquisition of new Company Operated campgrounds.
• Develop preventative maintenance plans for all major campground systems (e.g. HVAC systems, sewer systems, etc.)
• Develop 5-year campground infrastructure capital plan for each campground. Maintain the Reserve Study database for assigned properties.
• Support the development team during due diligence on new property acquisitions to determine future capital needs.
• Develop and maintain all security and emergency preparedness procedures and ensure they are implemented properly by campground staff.
• Coordinate all disaster response efforts including grounds cleanup, removal of damaged items and if necessary, prepare project scope for restoration project managed by RED PM.
• Act as consultant for campground projects not managed by the Real Estate Development team.
• Responsible for the oversight of all regulatory compliance requirements (Stormwater inspections, Potable water testing, ADA, Sewer system oversight, Safety Data Sheets, etc.)
• Support OAK RED PMs on projects as needed and approved by Associate Director Real Estate development and/or VP Real Estate Development.
• Develop start up and shut down procedures for assigned properties as required.
• Implementation and continued refinement of the OAK RED Safety Program.
• Coordinate and track completion of all Risk Management Inspections (RMI and FAI)
• Manages and review service contracts and maintains list of approved vendors for each campground.
• Inspect completed work by vendors and contractors. – As assigned by AD or VP.
• Act as liaison between RED PM and Campground staff during commission and project turnover.
• Responsible for coordinating all warranty related issues resulting from a RED PM managed project.
• Recommends maintenance, mechanical, electrical and campground design modifications.

Non-Essential Duties and Responsibilities:

• This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Required Education and Experience:
• Proven experience as a Project Manager in the construction or real estate development industry.
• Excellent project management skills, including budgeting and scheduling.
• Experience negotiating construction contracts.
• Strong understanding of construction processes, techniques, and best practices.
• Knowledge of relevant building codes and regulations (NEC, NFPA, etc.)
• Knowledge of potable water and wastewater systems.
• Experience operating wastewater treatment plants.

Preferred Education and Experience:
• Facilities management experience a plus.
• Campground or hospitality experience a plus.

Physical Demands and Working Conditions:

• Work is performed in an office and campground environment and requires the ability to operate standard office equipment and keyboard, including lifting and carrying a laptop and other small items up to 50 pounds.
• Prolonged exposure to computer screens and artificial lighting.
• Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances.
• May be expected to drive a vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold.
• Frequent in person interaction with KOA employees in various settings, where noise level is typically low to moderate, including office spaces.
• Will experience occasional interruptions and shifting priorities.
• Noise levels may be moderate to loud, especially when operating equipment such as lawn mowers, trimmers, or blowers.
• Must be able to hear instructions and warnings in a noisy environment.
• Occasionally lifting and/or move heavier items with assistance or equipment; dexterity of hands and fingers.
• Potential exposure to dust, pollen, grasses, landscaping, and pool chemicals.
• Maintaining balance while on ladders, working in and around water, on wet surfaces, or on elevated platforms.

KOA does not sponsor Visas
KOA currently does NOT hire in the following states:

Alaska Idaho North Dakota
District of Columbia Louisiana Rhode Island
Hawaii New Hampshire Vermont

Benefits Offered:
• Medical/Vision Insurance
• Dental Insurance
• Health Savings Account
• Flexible Spending Account
• Dependent Care Account
• Paid Life & AD&D Insurance
• Paid Short Term and Long Term Disability
• Voluntary Life & AD&D Insurance
• Voluntary Critical Illness Insurance
• Voluntary Accident Insurance
• Voluntary Hospital Indemnity Insurance
• Paid Time Off
• Paid Parental Leave
• Employee Assistance Program
• 401K Retirement Plan
• 401K Company Contributions

Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.