Job Description

The Project Administrator will provide departmental support for team member services including sales order entry, vendor management, delivery coordination, billing coordination.

Job Duties:

• Provide accurate and quality customer service and information for all inquiries via phone and email
• Provide a timely response to all requests and inquiries
• Receive and process requests directly from customers and Chief Estimator (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts
• Responsible for maintaining existing customer and vendor relationships through communication
• Schedule orders according to customer requirements
• Communicate consistently with General Manager, Project Manager and Chief Estimator
• Keep supervisors apprised of customer issues as warranted
• Maintain proficiency in NEFCO product catalogs, Adobe, Microsoft Office Suite
• Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed
• Attend monthly meetings
• Maintain the NES bid/buy calendar
• Schedule meetings
• Assist in creating and distributing proposals to customers
• Create transmittals and submittals for contractors
• File and help create an e-file system for all projects
• Keep and tract logs of PE assignments
• Keep logs of all PE stamps by state and expiration dates
• Help create a fluid workflow for the department

Requirements

Qualifications:

• Demonstrate strong ability to work in fast pace, high pressure environment
• Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Adobe, as well as the Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong customer service skills
• Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers.
• Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.

Preferred Qualifications:

• Degree is preferred (although industry experience may be considered in lieu of degree)
• 3-5 years of work experience (preferably in construction supply sales)

Essential Functions:

• Keyboarding
• Converse verbally on phone and in person