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  Quality check and process upwards to 100 orders a day for high-profile enterprise customers
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  Complete data entries in Salesforce
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  Identify and resolve order issues
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  Attend and participate in team meetings
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  Communicate order statuses and known issues during team meetings
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  Create relationships with internal teams and partners to align everyone to the same goal, providing the customer with service beyond their expectations
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  Communicate escalations directly with customers to help resolve any issues
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  Perform operational tasks, including but not limited to, order management, inventory tracking, and delivery statuses.

Requirements

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  1-2 years’ experience completing data entries in a fast-paced environment
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  Knowledge of IT industry an asset
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  Outstanding time management and organizational skills required
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  You are action oriented and will bring high energy to the team
  • Your resourcefulness and problem-solving skills will help resolve issues in a timely manner
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  Ability to learn quickly and enjoys the challenge
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  Excellent business acumen and strong written and verbal communication skills
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  Experience with using Microsoft Office (eg. Word, Excel, Outlook)
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  Ability to build and maintain new relationships and skillfully overcome challenges with customers and team members
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  Past experience with Salesforce an asset
  Some reasons why our employees love working here!