Ichor Systems has an immediate opening for an Project Manager, located in Austin Texas Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. Coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget.
What We Offer
Essential Duties and Responsibilities – Other duties may be assigned.
Coordinate delivery of product to external customer
Monitor product from initial acceptance of order through delivery of product from customer site
Interface with customer on technical and strategic matters relating to the delivery of product to include planning/scheduling requirements
Manage day-to-day activities and functions within customer service
Implement program policies, procedures and standards
Develop business and technical requirements that encompass Service, Technology and Operational needs all in one
Set project timelines, track progress and coordinate with various teams to meet objectives
Manage and oversee team analysis requirements
May direct the work of others within the department
Work independently with minimal supervision
Desired Knowledge, Skills, and Abilities
Advanced knowledge of Copy Exact violation procedures
Knowledge of the company’s policies, practices and procedures with the ability to work within parameters
Problem solving and conflict resolution skills
Solid knowledge of products and services
Strong project management, organizational and conceptualization skills
Excellent verbal and written communication skills
Knowledge of MRP, Oracle and Agile systems
Solid MS Office, Outlook, Word, Excel and PowerPoint skills
Ability to sit, stand, walk, bend, and lift up to 25 lbs.
Desired Education, Certifications and Experience
5-7+ years customer service or related work experience
B.S. or equivalent work experience, or any combination of education and experience
Previous supervisory experience
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure, and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific range for your location during the hiring process.
Ichor is committed to supporting your personal well-being and professional development. Our benefits are designed to help you maintain a healthy work-life balance, provide peace of mind, and prepare for your future. We offer medical, dental, and vision plans across all locations, allowing team members to select the coverage that best meets their healthcare needs and budget. Our benefits also include a paid time-off program and paid holidays to support your time away from work. A summary of our Benefits will be provided during the interview process.
Ichor Systems Inc. is an Equal Employment Opportunity Employer
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We are a leader in the design, engineering, and manufacturing of critical fluid delivery subsystems and components for semiconductor capital equipment. Our product offerings include gas and chemical delivery systems and subsystems, collectively known as fluid delivery systems and subsystems, which are key elements of the process tools used in the manufacturing of semiconductor devices. Our gas delivery subsystems deliver, monitor, and control precise quantities of the specialized gases used in semiconductor manufacturing processes such as etch and deposition. Our chemical delivery systems and subsystems precisely blend and dispense the reactive liquid chemistries used in semiconductor manufacturing processes such as chemical-mechanical planarization, electroplating, and cleaning. We also provide precision-machined components, weldments, e‑beam and laser-welded components, precision vacuum and hydrogen brazing and surface treatment technologies, and other proprietary products. This vertically integrated portion of our business is primarily focused on metal and plastic parts that are used in gas and chemical systems, respectively.
We are strategically located to provide the highest level of customer service and support from our program management, sales, engineering, and executive management teams. Ichor is headquartered in Fremont, California, and we have production facilities in California, Oregon, Texas, Nevada, Minnesota, Singapore, Malaysia, Korea, Mexico, and the UK, staffed by our 2000+ team members.
