Queen Alexandra Charity (QAC)

Progress Coach

Queen Alexandra Charity (QAC)  •  £21k/yr  •  Birmingham, GB (Onsite)  •  15 hours ago
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Job Description

Progress Coach

Application Deadline: 24 August 2026

Department: Student Support

Employment Type: Full Time

Location: Harborne, Birmingham, UK

Compensation: £20,646 / year

Salary: £20,645.97 per annum
Hours: 32.5 Hours per week (09.00 - 16.00)
Weeks: 39 Weeks (Term Time)
Contract: Permanent

Job Purpose:
To have the overall responsibility for monitoring and tracking the progress and transition for a caseload of identified learners, so that each learner is able to optimise their performance at Queen Alexandra College and meet their potential. In partnership with the learner and other key staff

To learn more about the area of the Charity you would be working in please watch this short video - Queen Alexandra College

Key Responsibilities & Safeguarding

Duties and Key Areas of Responsibility
· Provide one-to-one for up to 30 students (and where appropriate small group support) for their caseload of students to monitor progress over time. Support student understanding of the tutorial curriculum of including British Values, Consent, Prevent Strategy requirements etc. Where appropriate to contribute to Tutorial Curriculum materials.
· To follow a fortnightly meeting schedule with allocated learners to discuss all aspects of progress including education, independence, behaviour, attendance and other agreed goals.
· To meet with students on an informal, ad hoc basis when necessary.
· To lead on collaborative working with the learner’s internal and external network of learning and support, including college staff, parents/carers and external agencies.
· Preparing and contribution to the Education, Health and Care Plan review meeting, within the college and in collaboration with the QAC Learner Journey Team
· Overseeing the identification of long and medium term goals in collaboration with main programme tutors
· Overseeing the identification of personal development targets in collaboration with main programme tutors
· Input, track and report on progress towards goals and targets through the College Databridge MIS system
· Attendance monitoring and reporting
· The co-ordination of planning and review of all aspects of learner progress
· Establishing intervention strategies to support learners to progress effectively
· Acting as a key point of contact for parents, wider staff and other stakeholders
· The co-ordination of key staff working with allocated learners
· Ensuring coherent planning for destination and outcomes and Next Steps for allocated learners in collaboration with the QAC Transition Team. To model the very best practice in Tutorials for the wider Personal Tutor team.
· Act as a positive role model for students and deal with low level disruptive behaviour appropriately
· Take responsibility for own management of the identified caseload of learners
· Responsible for taking all appropriate measures to safeguard young people and promote their welfare
· Contribute to the development and maintenance of a positive culture that embeds the College’s values, and ensures that learners and staff feel valued, safe and supported
· Committed to a culture of continuous improvement and ensuring that own contribution to the role and the College is of the highest standard
· Represent the College positively and effectively in dealings with external parties
· Take responsibility for own continuing professional development as agreed in the appraisal process
· To liaise closely with curriculum area staff and managers to ensure learners are making strong academic and work experience across progress all their learning.
· To work collaboratively with learners and key staff by taking a person-centred approach to planning, learning, development and transition.
· To attend Progress Coach team meetings as required and to contribute to the development of the practice within the team.
· To be responsible for liaising with the Learner Journey team in ensuring all paperwork relating to the learner’s placement is up to date and any changes to programmes or other matters are passed on to funding bodies.
· To contribute to the development of recording progress on to College MIS system, including the recording of contact time with learners.
· Be responsible for developing and maintaining skills and knowledge to competently perform own role through research and training as identified during the appraisal process.

Please take time to review the job description attached.
Please upload a CV/Resume* with details of your full employment history (since leaving school, including education, employment and voluntary work) including reasons for any gaps in employment. This should also include a statement of the personal qualities and experience you believe are relevant to your suitability for the post and how this meets the job description and person specification requirements. Your CV/Resume* will be re-produced in a standard format by the system (without personal identifiers) to assist us in our anonymised shortlisting process.

Safeguarding Commitments

As part of our commitment to safeguarding, and in line with updated guidance published in September 2026, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.

Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College's Safeguarding Policies are available here.

We are deeply committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. All required pre-employment checks will be undertaken, and offers of employment are subject to satisfactory outcomes. These include an enhanced DBS check with Children & Adult’s Barred List information, identity checks, o nline checks, and verification of professional qualifications and references. Further details are available in Keeping Children Safe in Education (KCSIE).

Skills, Knowledge and Expertise

Essential Criteria:
  1. Level 2 numeracy and literacy or demonstration via an assessment that yoou are operating at level 2 in both subjects
  2. Appropriate academic or vocational qualification equivalent to a level 3 with willingess to work towards a level 4 qualification
  3. A clear understanding of the Preperation for Adulthood Outcomes
  4. Previous experience of direct work with young people with SEND
  5. Experience of working in multi-disiplinary teams in the education sector

For further information on person specification please read the job description attached

Benefits

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team.

QAC has dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

Queen Alexandra Charity offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high.

Joining our supportive team, you will have the opportunity to:
  • Work closely with students with SEN to achieve their goals
  • Make a difference to the educational experience of young people
  • Be a voice for students and staff in specialist education
  • Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
  • Develop your own skills, aspirations and progress your career.

Our benefits include;
Schedule 1 Benefits (reviewed annually and/or as appropriate)
  • Access to on site car parking
  • Use of QAC Fitness Centre (subject to opening hours)
  • Cycle to Work Scheme (Salary Sacrifice)
  • 24/7 Employee Assistance Programme Helpline (BHSF)
  • Access to Education Support Free Helpline for Teachers & Education Staff
  • QAC Mental Health First Aiders & activities to support health and wellbeing
  • BHSF Benefits Package including Healthcare Plans, discounted shopping/services
  • Annual Flu vaccination/voucher
  • Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
  • Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
  • Health and Wellbeing Services (Occupational Health/Counselling)
  • Free Tea/Coffee and Staff Room facilities
  • Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
  • Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
  • Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
  • Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
  • Occupational sick pay (based on length of service)
  • On site wellbeing activities (e.g. yoga, meditation)
  • Support for training/ CPD (either by way of study leave and/or funding)
  • Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.
This list is not exhaustive and may be subject to review and/or change.
Queen Alexandra Charity (QAC)

About Queen Alexandra Charity (QAC)

Queen Alexandra Charity, Birmingham is a registered charity that runs specialist further education college services, residential services, community services and enterprises. These services benefit adults with learning difficulties, disabilities and those with sight loss.

Queen Alexandra College (QAC) is a national day and residential College for people aged 16-25. The College has been at its current location in Harborne since 1903 and offers an innovative and holistic approach to learning and support for young adults with a diverse range of abilities and needs.

Our curriculum is designed to maximise adult life opportunities, develop independence and work skills. Programmes are delivered from pre-entry to level 3 and are tailored to suit individual needs, interests and ambitions.

Students studying at QAC may wish to consider joining us as a residential student. Part time, full time (term time only) and respite options are available to enable students to develop their independent living and social skills.

Following their time at QAC some students choose to move onto our ‘Independence Plus’ Supported Living programme. Clients on this programme still need support and the aim is to deliver a service that provides clients with the means to live independently/semi independently into the future.

Queen Alexandra Community Services offers a range of services for people with disabilities in the community including a PA/support worker service, social and/or peer groups delivered from our Community Services Hub in Stirchley and leisure activities.

QAC Enterprises Ltd consists of a wide range of businesses that support the work of the Charity including all formats transcription services, Sight Village and Revolution Advantage carbon fibre canes. All profits are paid into the charity and help to enhance the experience for our students and clients.

For more information about our services please call 0121 428 5050 or email info@qac.ac.uk.

Industry
Government & Public Safety
Company Size
201-500 employees
Headquarters
Birmingham, GB
Year Founded
1847
Website
qac.ac.uk
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