This is a full-time position which supports the Program Abroad Office (PAO) and is integral to empowering UT's Global Vision forward. The Programs Abroad Coordinator promotes, facilitates, organizes and manages a robust portfolio of abroad programs, including global study, international internships, service learning, international service learning, and exchanges. This role serves as an advisor and liaison to students, providing comprehensive to support in identifying, applying to, participating in, and returning from abroad programs which align with academic and professional goals. The Programs Abroad Coordinator works closely with colleges and departments along with global partners and stakeholders to develop, renew, negotiate, and manage credit-bearing abroad programs, which includes shepherding programs through the proposal, budgeting, and contracting process. Further, this role contributes to the development and maintenance of strategies and processes which support PAO, the Division of Global Engagement, and the campus as whole with respect to positioning UT as a leading in global education. Additional responsibilities include student and faculty recruitment and outreach, advising students on program options along with foreign and transfer credit procedures, maintaining and expanding relationships with key stakeholders and partners, determining and measuring program viability metrics, providing consistent and regular communication regarding program updates, and remaining abreast on best practices within the field of education abroad. The Programs Abroad Coordinator may assist with service and support for inbound international students, and contributes to risk management and emergency response protocols for programs abroad participants. The incumbent will represent the college and university to foreign partners and foster institutional-level relationships. Additional responsibilities include the identification of scholarship and grant opportunities to support study abroad programs and students.
Program Coordination, Management, and Administration
Manage the development of new and continuing programming, to include the coordination with program providers, the solicitation and review of competing bids, the negotiation of program contracts, and the development of programmatic budgets.
Oversee the development and delivery of international program and study abroad-specific orientation sessions, materials and activities for incoming and outgoing students.
Collect and update new and existing information for programs in assigned portfolio, which may include comprehensive management of records and nominations related to exchange programs
Maintain program, scholarship, and participant information within the Programs Abroad enrollment, application, and risk management software
Work with faculty along with domestic and international partners on education abroad program creation and renewal processes
Communicate with international program coordinators on program details, logistics, policies, exchange placements, emergency issues, etc.
Interface with institutional software platforms to access ccess and review student records (Student Information System (SIS), Banner, etc)
Notify students of application decisions
Communicate post-acceptance procedures to students and faculty
Serve as a liaison between students and program contacts as needed
Advising and Enrollment Management
Providing comprehensive advising support to students in identifying, applying to, participating in, and returning from abroad programs which align with academic and professional goals
Support students with academic considerations, immigration information resources, financial aid eligibility, and scholarship funding
Shepherd students through program selection, applications, acceptances, and post-decision/pre-departure steps
Field and address inquiries from students and international partners before, during, and after education abroad programming
Serve as office's contact person for assigned portfolio of colleges and departments across campus
Collaborate and communicate with campus partners and supporters/parents of students as necessary during their education abroad processes
Integrate diversity and inclusion best practices into advising methods
Review applications, including preparing and certifying documents for partners or other officials
Liaise with affiliate third party program provider contacts on program and student statuses and enrollment initiatives
Deliver pre-departure orientation and re-entry programming for education abroad students
Maintain up-to-date program information for advertising and communications, distribute as needed
Create and/or support programming for inbound international exchange and direct enrollment students to UT (including but not limited to collection of applications and immigration documentation, paperwork preparation, advising, admissions, enrollment, registration, housing, orientation, integration, and programming)
Outreach and Special Projects
Keep current in field standards and maintain active participation in professional organizations affiliated with international programs and study abroad.
Perform international site visits to institutions and program providers and attend international education conferences as budget and schedule allow
Coordinate, create, and deliver presentations for individuals and groups of various sizes to promote global education experiences
Liaise with advising centers, colleges, departments, faculty, and staff at UT to share programs abroad information and updates
Host and organize meetings for visiting representatives to discuss global education and program information with appropriate UT constituents (regarding student/faculty mobility, recruitment, curriculum mapping, program promotion, and updates)
Manage and/or assist with diversity, equity, and inclusion training and programming
Collaborate with colleagues to complete projects and assist in office functions, e.g., annual report, marketing materials, mass emails, handbooks, peer advisor direction, international student orientation
Participate in professional development and represent UT and the office at applicable conferences through participation and presentations and by committee membership
Special projects and other duties as assigned
Risk Management
Gather and synthesize pertinent risk documentation with program portfolio related to risk management and mitigation logistics, policies, and emergency plans and procedures
Communicate health and safety information to students and faculty
Assist in the delivery of pre-departure orientation
Stay up-to-date with international events and utilize appropriate resources to find global healthy and safety information
Serve as part of a 24/7 rotation to answer emergency telephone calls from education abroad students and address their needs immediately
Required Qualifications
Education: Bachelor’s degree in a related field or an equivalent combination of education and relevant experience
Experience:
Knowledge, Skills, Abilities:
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
Education: Master’s degree
Experience:
Knowledge, Skills, Abilities:
Work Location
Location: Knoville, TN
Onsite, Hybrid, or Remote – Onsite
Compensation and Benefits
UT market range: MR08
Anticipated hiring range: $49,000-$55,000
Find more information on the UT Market Range structure here
Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before June 30, 2026.
Resume
Cover Letter that includes any relevant global experience
List three professional references
About The College/Department/Division
The Center for Global Engagement, CGE is comprised of seven units (English Language Institute, the International House, International Student and Scholar Services, Programs Abroad, Communications, Global Security, Risk and Resilience, & Global Research, Innovation and Partnerships) that are responsible for working throughout campus, across Tennessee and around the world to provide enriching and diverse international learning and research experiences for faculty, students and scholars.
