
Introduction
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.
Organizational Context and Scope
Under the direct supervision of the IOM Chief of Mission, and in close coordination with the Heads of Units, the Senior Resources Management Officer, and the Regional Office (RO) for the southern Africa region, the Programme Support Unit Coordinator will primarily be responsible for the management and coordination of Programme Support Unit activities including project conceptualisation, proposal development, monitoring and evaluation, and supporting internal and external communication for IOM projects/programmes in line with the country and Regional strategy, in alignment with the global Strategic Results Framework.
1. Manage and oversee the day-to-day activities of the Programme Support Unit (PSU), including supervising and providing guidance to PSU staff in the reporting, the development of concept notes or proposals, and monitoring and evaluation, cognizant of the IOM framework and strategies and United Nations sustainable development cooperation framework (UNSCDF).
2. Coordinate and provide substantive support for fundraising efforts, including mapping and tracking of donors and funding opportunities, and the development of new programs and projects in coordination with Heads of Units, the Chief of Mission, the relevant program managers, the Senior Resource Management Officer, the Regional Office as well as partners’ organizations in the public/private sectors.
3. Support the Resource Management Unit with donor contract management through guiding and coordinating the administrative and budgetary aspects of new and ongoing projects, including advising on activation, processing, endorsement, records-keeping and submissions in line with specific IOM internal requirements and procedures.
4. Provide substantive support to Head of Units and Programme/Project Managers where needed on the provision of information and inputs managed by the PSU, and for liaison with relevant IOM offices, with authorities, United Nations agencies, Non-Governmental Organizations, Government and other stakeholders.
5. Support the Organization’s project management actions by preparing and reviewing project funding submissions, proposals, and appeals, as well as supporting Units and Resources Management with submission of General Agreements (GAs), Memorandum of Understanding (MoUs), Letter of Agreements (LoAs), and other types of contracts when necessary.
6. Develop and ensure on-time and accurate planning, organization and implementation of the Reporting and M&E workplans, including updating of the project, reporting and contract schedules for all IOM DRC projects.
7. Participate in the Mission’s strategy development and update efforts.
8. Provide necessary support to project managers to ensure all projects are adequately monitored and ensure that timely monitoring data is collected and used to inform management decisions addressing implementation challenges and potential risks towards successful implementation and lessons learned are shared.
9. Strengthen the creation and development of knowledge within the mission, including working with PMs to strengthen systems for collecting data/information needed for the drafting of regular progress reports being submitted to the donor and Headquarters to ensure the requisite deadlines are met.
10. Coordinate and oversee the development and dissemination of communications, reports, information products (infographics, info sheets, etc.) and various media resources based on key messages and concerns in the context of DRC.
11. Represent IOM in UN programmatic and coordination meetings: Programme Management team (PMT), United Nations sustainable development cooperation framework working groups, Integrated Transition Team (ITT), Peacebuilding Fund working Group, Programme Criticality working group and UN Migration Network in coordination with programme managers and the Chief of Mission.
12. Respond to and/or coordinate inputs for information requests from Headquarters, the Regional Office, other IOM missions and external partners, such as donors, partner agencies, implementing partners, etc.
13. Revise and oversee the strategic direction and implementation of the mission’s external communication strategy, including the utilization of social media communication tools (including but not limited to Twitter, Facebook, IOM website) to increase awareness of IOM’s work in DRC, regionally and globally.
14. Ensure the maintenance of accurate and pertinent records of all correspondence, project development, reporting, and relevant implementation files and administration information.
15. Perform such other duties as may be assigned.
Required Qualifications and Experience
Education
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
Skills
Languages
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
For all applicants, fluency in English is required (oral and written).
Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
Core Competencies – behavioural indicators Level 2
Managerial Competencies – behavioural indicators Level 2
Notes
Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Established in 1951, the International Organization for Migration is the leading intergovernmental organization in the field of migration and is committed to the principle that humane and orderly migration benefits migrants and society.
IOM works with its partners in the international community to assist in meeting the growing operational challenges of migration, advance understanding of migration issues, encourage social and economic development through migration and uphold the well-being and human rights of migrants.
More people are on the move today than at any other time in recorded history: 1 billion people – comprising a seventh of humanity. A variety of elements – not least the information and communications revolutions – contribute to the movement of people on such a large scale. The forces driving migration as a priority issue are: climate change, natural and manmade catastrophes, conflict, the demographic trends of an ageing industrialized population, an exponentially expanding jobless youth population in the developing world and widening North–South social and economic disparities.