UNHCR, the UN Refugee Agency

Programme Officer

UNHCR, the UN Refugee Agency  •  Mogadishu, SO (Onsite)  •  1 day ago
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Job Description

Please note that this vacancy is only open to eligible staff members who have been individually notified of their eligibility to apply for positions advertised in the Accelerated Posting Compendium.

Deadline for Applications

June 12, 2026

Hardship Level

E (most hardship)

Family Type

Non Family with Residential LocationDanger Pay

Residential location (if applicable)

Nairobi (CO), Kenya

Grade

PR3

Staff Member / Affiliate Type

Professional

Reason

Regular > Regular Assignment

Target Start Date

2026-05-26

Standard Job Description

Programme Officer

Organizational Setting and Work Relationships
The Programme Officer may be based in HQ, field/regional bureau, typically reporting to and be guided by the Senior Program officer and may supervise a small team of local and international staff. He/she may refer to UNHCR's Programme Manual (Chapter IV), UNHCR's corporate and regional strategic priorities, operation plans and other relevant institutional rules and regulations for further guidance.
The Programme Officer will provide programmatic guidance and support with regard to the implementation of protection and solutions strategies within available resources. S/he will coordinate with the other sections/units to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with forcibly displaced and stateless persons, governmental institutions and the private sector, ensuring that programme management is approached as per UNHCR's Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.

The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Support in assessing and analysing the needs of forcibly displaced and stateless persons in a participatory manner, using an Age, Gender and Diversity (AGD) perspective as basis for planning.
- Provide support on programmatic aspects of developing multi-year protection and solutions strategies and annual plans with corresponding priorities taking into account corporate priorities.
- Support Results Based Management and programme capacity in light of evolving requirements, programming approaches and gaps.
- Support the planning process in compliance with planning parameters outlined in the Programme Manual and the planning instructions.
- Review and analyse plans, mid-year and year-end reports of UNHCR office(s), ensuring quality assurance and compliance with established policies, guidelines, procedures and standards.
- Support in the provision of overall direction to broaden partnerships with key stakeholders in order to maximize the protection and solutions response for forcibly displaced and stateless persons.
- Provide support to ensure a consistent application of the framework for implementing with partners, including the effective implementation of the policy on selection and retention of partners, management of partnership agreements, risk-based project performance monitoring, and risk-based project audits, among others.
- Contribute to ensure consistent and coherent monitoring approaches, tools and systems in line with global standards and polices.
- Actively contribute to UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes.
- Identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the efficient implementation of programme activities.
- Oversee a timely and effective follow-up of internal and external audits observations and recommendations that relate to programmatic issues.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree.

Field(s) of Education
Economics, Business Administration, Social Sciences
or other relevant field.

Certificates and/or Licenses

Programme Management

(Certificates and Licenses marked with an asterisk* are essential)

Essential
Demonstrated experience in programme management including familiarization with the OMC and sound knowledge Results Based-Management. Demonstrated experience in field operations, sound knowledge on the centrality of protection in programming, Joint Needs Assessments and the principles of targeting.

Desirable
Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Sound experience in program management training and capacity building activities.

Functional Skills
PG-Programme Management (programme cycles and reporting standards)
PG-Results-Based Management
PG-UNHCR's Programmes
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Essential Attributes
• Proven experience in programme management and leadership in complex or emergency operations, including oversight of Programme Units and delivery of results in high-demand contexts.
• Demonstrated experience implementing solutions-oriented programming, including integration of resilience, recovery and development-linked approaches.
• Proven experience in inter-agency coordination, including engagement in cluster mechanisms and broader humanitarian coordination structures.
• Strong experience in strategic planning, monitoring and reporting in line with UNHCR Results-Based Management (RBM) frameworks and corporate standards.
• Demonstrated experience in resource mobilisation, including donor engagement, proposal development and preparation of programme reports.
• Proven experience managing programme teams and coordinating with multiple stakeholders in complex operational environments.

Desirable Attributes
• Experience in large-scale operations with complex programme portfolios and multi-sectoral implementation.
• Familiarity with UNHCR programme systems, tools and inter-agency coordination frameworks.

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

The UNHCR Somalia operation is one of the most complex and fluid environments within the region. The protracted and multidimensional nature of the crisis requires UNHCR to continually adapt its response to highly diverse local realities across the country. The operation serves three principal population groups: refugees and asylum-seekers, returnees, and internally displaced persons (IDPs). Refugees and asylum-seekers in Somalia primarily originate from Ethiopia, Yemen, Syria, and Eritrea. UNHCR also facilitates access to basic services and life-saving assistance, including cash support for Somali refugee returnees.

Through the Cluster system, UNHCR contributes to humanitarian assistance for an estimated 3.3 million people in need. UNHCR leads the Protection Cluster and co-leads the merged Shelter/CCCM Cluster, maintaining a central role in inter-agency coordination and protection-focused humanitarian response.

Under the overall guidance of the Deputy Representative (Operations), and with technical support from the Regional Bureau and relevant HQ units, the Programme Officer is responsible for ensuring high-quality programme management in line with UNHCR’s global and regional strategies, the rules and policies of the organization, and the strategic directions and priorities of the Somalia operation.

This role requires a flexible, pragmatic, and seasoned professional with demonstrated experience in complex emergency settings, where operational needs are substantial and resources are limited.

The Programme Officer plays a critical leadership role in advancing UNHCR’s protection and solutions agenda amid protracted displacement, climate-driven vulnerabilities, conflict-induced movements, and a fast-evolving inter-agency environment.

As both Head of Programme and Planning Coordinator, the incumbent must lead the transition toward sustainable, solutions-oriented programming, while delivering results under significant pressure. The role requires strong team leadership, technical guidance, and the ability to navigate sensitive stakeholder dynamics in an environment shaped by diverse cultural and social realities.

Living and Working Conditions:

The UNHCR Somalia operation is complex in nature. Given the complexity of the crisis, the capability of UNHCR to provide assistance to the people in need in different areas of Somalia according to its mandate lies in its ability to adjust its response taking into account the different local realities which vary from one area to the other.

Mogadishu is Non-Family E- duty station with highly stressful work context where capacity for self-care is critical. Mogadishu has a relatively dry climate, and it is classified as hot and semi-arid.

UNHCR maintains its own compound inside the Mogadishu International Airport ATMIS Protected Area. The Compound consists of the Office Space and accommodation; both are made of prefab containers with overhead and side protection to mitigate the risk in indirect fire. Due to security restrictions UNHCR International staff in Mogadishu reside at the UNHCR compound. International Staff are restricted to live within AAIA. The accommodations have self-contained rooms. There is a canteen available at the compound serving meals three times a day at you own cost. More restaurants and dining facilities are available at the UNSOS and other UNDSS approved compounds across the AAIA ATMIS protected area. Movement within AAIA protected area is possible on foot and by car, curfews apply for night movement. There is a Gym available at the UNHCR compound. Other leisure and recreational facilities are very limited. Overnight stay in all other field locations is in UN approved guest houses apart from Hargeisa which is approved UNDSS hotel. Travel to the field locations is mainly through regular UN flights. No local banking facilities; but there is an ATM Machine where staff can withdraw USD using Visa / Master credit/debit cards. There are two Level I Hospitals within AAIA for basic and emergency health services. UN security structures in Somalia are robust and generally effective in managing risk. UNHCR 's posture is appropriate in its major offices, including three FSAs posts, but less assured in outlying areas where field or satellite offices are envisioned to be established.

Additional Qualifications

Skills

Education

Bachelor of Arts: Business Administration, Bachelor of Arts: Economics, Bachelor of Arts: Social Science

Certifications

HCR Learning Program - UNHCR

Work Experience

Competencies

Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Accelerated Posting Compendium 2026 - Part B

Additional Information

Functional clearance

This position doesn't require a functional clearance

UNHCR, the UN Refugee Agency

About UNHCR, the UN Refugee Agency

UNHCR, the UN Refugee Agency, is a global organisation dedicated to saving lives, protecting rights and building a better future for people forced to flee their homes because of conflict and persecution.

We lead international action to protect refugees, forcibly displaced communities and stateless people.

We deliver life-saving assistance, help safeguard fundamental human rights, and develop solutions that ensure people have a safe place called home where they can build a better future. We also work to ensure that stateless people are granted a nationality.

We work in over 130 countries, using our expertise to protect and care for millions.

UNHCR’s greatest asset is our workforce. We work with passionate, talented and creative individuals who want to use their skills for good. Thanks to people like you, we can develop solutions that enable people who have been forced to flee to restart their lives and build better futures.

Current Opportunities

http://www.unhcr.org/careers.html

Meet UNHCR Staff

https://bit.ly/2EMZrlO

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Industry
Government & Public Safety
Company Size
10,000+ employees
Headquarters
Geneva, CH
Year Founded
Unknown
Website
unhcr.org
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