Job Description

Key Responsibilities:

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  Plan, schedule, and oversee crowdsourced vulnerability discovery programme runs.
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  Coordinate with government agencies on programme participation and scoping timelines, including following up to ensure required data and documentation are submitted on time.
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  Manage the programme vendor relationship, including contract administration, performance monitoring, and issue escalation, covering end-to-end preparation of each programme run and onboarding of researchers (recruitment, vetting, test account provisioning).
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  Support the triage team in preparing reports, and coordinate with agencies on programme matters if disputes arise.
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  Support procurement and tender exercises, including drafting requirement specifications and evaluating vendor proposals.
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  Prepare programme reporting, dashboards, and management updates for management and stakeholders.
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  Drive stakeholder communications and programme outreach such as agencies' briefings to raise awareness and grow agency participation rates.
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  Proactively identify and propose process improvement opportunities across programme operations, and lead their implementation — including leveraging AI-assisted development techniques and approved government platforms to automate workflows, improve reporting, and enhance programme efficiency.

Requirements:

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  At least five (5) years of experience managing IT or technology programmes/projects; experience managing a bug bounty, vulnerability disclosure, or related cybersecurity programme is a strong plus.
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  Strong project management skills to plan, execute, and monitor programme operations.
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  Good verbal and written communication skills in English, with the ability to explain technical findings to non-technical stakeholders.
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  Experience managing vendors or contracts, including tracking deliverables and service levels.
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  Comfortable working with data to track programme metrics and produce reports for management.
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  Demonstrated ability to propose and implement process improvements, including using AI-assisted development or approved government platforms to streamline operations.
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  Singapore Citizen or Singapore Permanent Resident, as the role involves handling government systems/data requiring security clearance eligibility.

Preferred:

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  Project Management Professional (PMP), Certified IT Project Manager (CITPM), or equivalent certification.
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  Familiarity with vulnerability management, penetration testing, or bug bounty concepts.
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  Experience working with or within the public sector.