Job Description

Programme Manager

Programme Implementation / Programme Planning & Approach

• Participate in pre-programme engagement meetings to understand programme requirements

• Define programme objectives, benefits, and develop clear metrics to measure delivery of agreed benefits post go-live

• Responsible for setting up project governance for assigned programmes and driving adherence to agreed governance and controls

• Outline programme deliverables and timelines

• Unpack programmes into project workstreams and work packages

• Implement a programme communication strategy

• Ensure appropriate monitoring and support is in place post go-live on all projects

• Manage time, budget, quality, and scope on all programmes/projects in the portfolio

• Manage and chair programme steercos to executives

PM Delivery Management

• Provide clear direction & support, foster open communication, and resolve conflicts at programme level

• Promote the building of a collaborative/conducive team culture

• Review and ensure quality of work in the project meets the set expectations and standards

• Achieve programme objectives by active involvement and continuously reviewing and improving operational methodologies

• Manage stakeholder relationships effectively at all levels

Cross-Project Dependency Management

• Proactively manage dependencies and ensure alignment on delivery across Group Tech

• Proactively manage deviations on the set timelines and actively manage stakeholder expectations

Programme RAIDs (Risks, Assumptions, Issues, Dependencies) Management

• Implement risk management strategies and review project RAIDs and activities that could pose a risk to the programme

• Effective problem management (preventative & reactive) on the programme

• Manage overall programme RAIDs

Change Management

• Drive organisational change processes and change management on the programme

• Manage operational handover to lines of business (with focus on minimal impact to business) and run post-launch war-rooms

Stakeholder Management

• Manage and chair internal programme sessions with project managers and delivery managers across the organisation

• Proactively manage stakeholders through effective communication and reporting

Benefits / Value Realisation

• Ensure programmes deliver the intended benefits by identifying, planning, and tracking these benefits throughout the project lifecycle, and confirming their achievement after project completion

• Support Business drive to achievement of strategic and operational targets

Qualifications

• A Bachelors Degree or Equivalent NQF Level 7 Qualification in Business / Project Management / Engineering Required

• Project Management certification (PMP® / Prince2® / Agile or similar) Required

• Change Management Knowledge Required

Experience

• A minimum of 8+ years of relevant work experience (within Project Management)

• Programme / Project Management

• Proven track record in delivering complex cross-functional projects

• Proven track record in delivering digital / OTT projects