Ko mātou tēnei I This is Us
At Presbyterian Support Northern (PSN), we believe everyone should have the opportunity to actively contribute to their community and thrive. Our team of more than 900 people stretches from Taupō to Whangārei, providing critical health and social services to individuals, whānau and communities every day.
We are proud of our core services – Enliven, Family Works, Lifeline and Shine – and everything we do is guided by our purpose: to enable our clients to have a better life.
Our values of Hope, Trust & Integrity, Compassion, Partnership and Tangata Whenua are at the heart of how we work.
Te Kowhiringa I The Opportunity
Based in central Auckland, we are looking for an experienced and engaging Programme Facilitator to deliver group and individual programmes, including KIDshine You will be working with kids in the refuge /safehouse and supporting children and young people affected by family violence.
Shine provides a range of effective, practical and innovative services that support thousands of women, children and whānau affected by family violence each year. We work both directly and indirectly through our frontline services, specialist programmes and professional training.
As a Programme Facilitator, you will play an important role in creating safe, engaging and supportive learning environments where participants can build knowledge, skills and confidence.
Ngā pūkenga kei a koe I Your Skills and Experience
We are looking for a confident, engaging and experienced facilitator who is passionate about making a difference in the lives of children, young people and whānau.
You will ideally have:
A relevant tertiary qualification, preferably in Social Work, Counselling, and be registered or working towards professional registration where applicable.
At least 3 years' experience facilitating and delivering family violence programmes within a social service setting.
Sound knowledge and understanding of family violence, including its dynamics and impacts on children, women, men and whānau.
Strong facilitation skills, with the ability to engage participants, build rapport and create safe and inclusive environments.
Excellent communication and relationship-building skills, with the ability to network effectively and represent Shine within the community.
Experience developing and maintaining collaborative relationships with external organisations and community groups.
A confident understanding of Te Tiriti o Waitangi and its application within a social service environment.
A commitment to working in a strengths-based, culturally responsive and trauma-informed way.
Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us
You can look forward to joining a team where you will feel included and valued for your contribution. To support your success, you will have access to:
Professional external supervision and ongoing professional development
Boost Programme: Instant access to special offers, gym memberships, and seasonal holiday deals across 50+ popular Kiwi brands.
Referral Bonus: A $200 reward for every successful referral of a friend or family member to PSN wide.
Employee Recognition: Company recognition for continued years of service. Nomination of employees for living the company values.
Long Service Leave: An extra 5 days of leave applied at 5 years of service.
KiwiSaver: Contributions provided in addition to your base salary.
Leave Purchasing: The option to apply to purchase up to 10 additional days of annual leave each year.
Wellbeing Support: Confidential support and online resources for you and your family through the Employee Assistance Programme (EAP).
Flu Vaccination: Free annual flu vaccinations provided to help protect your health and wellbeing.
PSN Scholarship: Financial and academic support opportunities to fund your professional development and higher education.
We are committed to creating a diverse workplace where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.
Please contact us at Recruitment@psn.org.nz if you have any questions or would like a copy of the Role Profile.
To check out our Careers page, please copy and paste https://careers.psn.org.nz/ into your browser to learn more about us and working here, including other exciting opportunities with us.
E hika ma, Tono a mai! (What are you waiting for )… join our team and be part of the solution!

Presbyterian Support Northern is one of Aotearoa New Zealand’s leading providers of social, health, and disability services.
We have a long history supporting some of New Zealand’s most vulnerable people – a legacy that dates back to 1884.
Today, our social services are comprised of Lifeline Aotearoa, Family Works and Shine, while our health and disability services are grouped under Enliven.
We also have a strong focus on business and community development through our Communities Feeding Communities initiative in Auckland, as well as fee-for-service training for businesses and community groups (DVFREE and Shine RESPOND).
With around 900 staff, we deliver valued services from regional sites throughout the upper North Island from Taupō to Whangārei.