Job Description

Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.

Business Area / Directorate: Education Scotland Location: The Optima / Denholm House Working Arrangement: Grade: C3 Advert Type: Temporary Promotion or Lateral Transfer Duration: 23 months Eligibility Applications are invited from eligible staff in bands B-C.

We have an opportunity for a C3/Programme Delivery Manager to join the Head of Glow Programme Delivery on a temporary basis for up to 23 months to support delivery of complex products and services that are delivered by multiple teams or have high technical or political risk This is an ideal development opportunity for someone looking to broaden their experience in work underway between Scottish Government, Education Scotland, and key stakeholders on the shape of future service provision beyond 2028. The Future of Glow programme has been established to take this forward.

Education Scotland manages the delivery of the Glow service on behalf of Scottish Government at a cost of approx. £6m per annum. Glow provides tools to support digital learning and teaching for learners and teachers across Scotland with approx. 350K unique users each month. Contracts are in place until 2028 and the service must continue until then, offering an appropriate service for its intended users.

In work underway between Scottish Government, Education Scotland, and key stakeholders on the shape of future service provision beyond 2028. The Future of Glow programme has been established to take this forward. It is known that many local authorities supplement Glow with additional local subscriptions or licensing arrangements. The Future of Glow work sees to ensure schools, teachers and learners have access to the right digital services to support delivery of education and establish the right balance of local vs national provision going forward.

A programme delivery manager is accountable for the delivery of complex products and services that are delivered by multiple teams or have high technical or political risk.

Key Responsibilities

• manage dependencies of varying complexity, potentially planning, and feeding into larger programmes and portfolios
• remove blockers and manage risks, commercials, budgets, and people
• balance objectives and can redeploy people and resources as priorities change
• have an in-depth knowledge of agile and other methodologies
• are responsible for understanding, managing, and communicating between complex stakeholder groups, balancing priorities
• are the initial escalation point for the programme and must have an awareness of the bigger picture
• Programme delivery managers support the programme director by overseeing the delivery of their vision for the programme
• they support and coach delivery managers

Additional Duties

Delivery

• Lead, manage and inspire in the delivery of the Future of Glow programme, platforms, and products across the public sector.

• Oversee delivery of both programmes to ensure agreed outcomes are achieved within timescales and budgets.

• Ensure programmes are sustainable and scale-able with correct resource and funding attached.

• Responsible for ensuring appropriate governance practices are in place.

• Ensuring programmes are aligned with the Digital Strategy and Assurance processes.

• Mapping out clear agreed outcomes with a supporting measurement framework.

Strategic

• Actively promote digital principles and support the delivery of excellent digital public services in line with the Scottish Government's Digital Strategy.

• Lead stakeholder engagement at the highest level, communicate credibly and influence internal and external partners.

• Provide vision for digital business models and transformation approaches and establish the delivery strategy, aligned with the outcomes and benefits for the programme.

• Provide external assurance and challenge at board level on transformation programmes.

Success ProfileSuccess profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on, you should provide evidence of how you meet these in your statement.
Behaviours:

• Key Behaviours

  Level of Mastery

  Seeing the big picture

  4

  Making effective decisions

  4

  Communicating and influencing

  4

  Leadership

  4

You can find out more about Success Profiles on gov.scot and DDAT Profession Capability Framework here Digital, Data and Technology Profession Capability Framework Experience

1.Proven digital and transformation expertise (user-centred solutions, digital service and product design, business models, and board level assurance) based on agile programme management

2.Experience of designing and delivering digital business change and improvement programmes within large scale, transaction processing business, or government environments

3.Proven experience providing independent assurance and constructive challenge at board level on major transformation programmes

4.Extensive knowledge of Scottish and UK Government digital strategy, and experience in shaping, showcasing and embedding innovative digital solutions at scale within complex organisations.

Technical and Experience criteria

SFIA Skills directly associated with this role

SFIA Skill Title (link to SFIA8)

Level of Mastery

POMG – Portfolio management 30%

Level 7

RLMT – Relationship management 20%

Level 7

ITCM – Contract management 10%

Level 7

SUPP – Supplier Management 10%

Level 7

ETMG –Learning and development Management 10%

Level 7

PEMT - Performance Management 20%

Level 7

Working patternThis role is a temporary position with an expected commitment of up to 23 months. Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role, including Flexi-leave. Scottish Government staff in hybrid-compatible roles should aim to work in-person 40% of the time, either in an office or other agreed work location. How to Apply Applications are invited from eligible staff in B-C band for this vacancy, see guidance on Saltire for details on eligibility criteria: Temporary vacancies and lateral move opportunities Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 750 words). Vacancies close at 11:59pm on Tuesday 2nd June.
Selection ProcessApplications will be reviewed by panel. Shortlisted candidates who are considered to have the skills and experience will be invited to interview with the hiring manager and another panel member. The panel will recommend the candidate considered most suitable for the post.Interviews are likely to be end of May beginning June.
Further InformationRead our Candidate Guide for further information on our recruitment and application processes.