We are looking for a Programmatic Account Manager to support our growing EMEA client base, with a particular focus on our German-speaking markets. The role blends client servicing, media planning, campaign management and technical support — a strong fit for a strategic, solutions-oriented professional who is curious about programmatic advertising and motivated by helping clients succeed.
You will be a key point of contact for agencies, advertisers and platform partners across the region, making sure campaigns run smoothly, clients are confident on our platforms, and our full product suite is put to work driving growth.
Act as the primary point of contact for EMEA clients — agencies, publishers and advertisers, with a focus on the DACH market — building strong, long-term strategic relationships.
Lead onboarding and platform training for new clients, and provide ongoing hands-on support across Samba’s programmatic product suite and the wider ecosystem.
Review campaign briefs, recommend targeting strategies, build custom segments and monitor performance to deliver optimisations and successful campaign delivery.
Provide hands-on technical support, troubleshooting issues through the internal ticketing system and partnering with Product and Engineering where needed.
Analyse client usage and engagement data to identify opportunities for greater platform adoption, and build the strategic plans and business cases to scale accounts.
Identify and drive upsell and cross-sell opportunities, supported by regular insights, reporting and check-ins that keep clients growing and retained.
Serve as a strategic advisor: share market trends, contribute campaign ideas, educate clients on ACR and contextual targeting, and feed client needs into product roadmap discussions.
Contribute to internal knowledge-sharing and training that strengthens team capability and supports cross-functional collaboration.
Fluent in German and English, written and spoken — confident leading client meetings, training sessions and technical conversations in both languages.
2+ years’ experience in customer success, account management or technical support, ideally within ad tech or programmatic media.
Exposure to DSPs and SSPs is a plus. Hands-on campaign setup and optimisation experience is not required — we’ll train you.
Curious about data, targeting methodologies and digital advertising platforms, and keen to build technical depth on the job.
Excellent communication and client-facing skills, with a proactive, solutions-oriented approach.
Comfortable learning technical concepts and explaining them clearly to non-technical audiences.
Enthusiastic about supporting product training and onboarding sessions as you grow into the role.
Strong analytical and problem-solving skills, with an ability to turn data into insight.
A collaborative team player who thrives in a fast-paced, dynamic environment.
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Television remains a vibrant cultural influence and an essential source of entertainment and information worldwide. Tremendous growth in content choices, and viewing platforms that allow us to watch anything, anytime, on any screen, has actually made it harder for viewers to discover and keep up with all the great programming available. It’s also more competitive for content providers to keep your attention, and for marketers to make strong, measurable connections with their target consumers.
Technology that improves the viewing experience, enables content discovery, and addresses audience fragmentation across screens will strengthen television’s business model and relevance to consumers. Data is at the center of any solution to make TV better.
Samba TV's technology is built into Smart TVs and easily maps to smart phones and tablets. By recognizing what's on screen, Samba TV learns what viewers like and using machine learning algorithms, enables discovery of shows and actors in a whole new way.
Likewise, our data and measurement products are transforming the way stakeholders across the media landscape are thinking about their business. Given the dramatic growth in streaming services, connected devices, time-shifting, and multi-screen viewership, our data products solve real problems and create a meaningful competitive advantage for our clients.
