Job Description

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

SGS is seeking a Program Technical Coordinator to support the delivery of our GFSI-recognised food certification programs, with a primary focus on FSSC 22000 and BRCGS Food Safety. This role provides critical technical, accreditation, and program support, including audit preparation, technical reviews, certification decisions (as required), and stakeholder coordination for our clients.

What you’ll be doing

• Client documentation Review: Review and approve client documents and prepare for audits as per standard and SGS requirements.
• Technical Reviews: Conduct technical reviews of audit reports, non-conformances, corrective actions, and root cause analyses to ensure strict compliance with FSSC 22000, BRCGS, and/or other SGS unaccredited/accredited standards.
• Program Coordination: Coordinate with auditors, clients, global affiliates, and internal teams to meet program timelines and KPIs.
• Systems Management: Maintain accurate audit documentation, databases, schedules, and SGS systems to ensure audit trails are robust and compliant.
• Technical Support: Serve as the subject matter expert, responding to customer and technical enquiries regarding FSSC 22000 and BRCGS standards in a timely manner.

Qualifications

What We Are Looking For

• Education: Degree in Food Science or a closely related scientific discipline.
• Industry Experience: Minimum 3–5 years’ experience working in food manufacturing within a Quality Assurance, Quality Control, or technical role. Experience conducting internal or external technical reviews is highly advantageous.
• Standards Expertise: Strong, practical understanding of GFSI certification environments—specifically deep working knowledge of FSSC 22000 and/or BRCGS.
• Training: Completed a 2-day Principles & Applications of HACCP course. Lead Auditor qualifications in FSSC 22000 or BRCGS are highly regarded.
• Detail-Oriented: Strong organisational skills with high attention to detail, capable of managing and reviewing complex technical files accurately.
• Interpersonal Skills: Excellent communication, problem-solving, and stakeholder management skills, with the ability to interface effectively with plant managers, auditors, and QA teams.
• Work Style: Customer-focused, process-driven, and able to work independently in a fast-paced environment.

What We Offer

• Opportunity to work with a global leader in testing, inspection, and certification.
• Exposure to top-tier accredited GFSI food certification programs.
• A collaborative and professional team environment with opportunities for continuous technical developm

Additional Information

WHY WORK FOR SGS?

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.

• As a company, we have embraced the shift to flexible work

• Sustainability is embedded in our culture and the way we do business

• Paid parental leave

• Paid time for volunteering day and blood donations

• Corporate health & wellbeing offers

• Ongoing learning & development

• Career development opportunities (Nationally and Globally)

• SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU

SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.