Title: Program Support Technician
State Role Title: Admin and Office Spec III
Hiring Range: $42,000.00-$58,000.00
Pay Band: 3
Agency: Department of Forestry
Location: Charlottesville, Nat Resrcs Dr
Agency Website: www.dof.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Forestry (DOF) is seeking a qualified candidate for the position of Program Support Technician (PST) for the Office of Communications and Utilization and Marketing program. Based in the agency’s Headquarters in Charlottesville, this position will report to the Director of Communications and provide administrative and office support to both the Communications and Utilization and Marketing teams.
The Office of Communications engages with key audiences through internal and external communications, media relations, publications, digital assets, social media, education, and crisis communications. The Communications team ensures information is clear, consistent and aligned with the DOF mission to protect and develop healthy, sustainable forest resources for Virginians.
DOF’s Utilization and Marketing program helps Virginia maintain a prosperous forest products industry and assists with creating markets and benefits for forest landowners. By developing existing markets and identifying emerging opportunities, DOF supports forest industry and rural economies.
Duties of the PST include, but are not limited to:
• Maintain a working knowledge of agency activities, resources, services, information and updates.
• Work with appropriate agency topic experts to respond to public requests through the agency's main information email box: publicinfo@DOF.Virginia.gov.
• Perform general administrative support functions (coordinate incoming requests for information, staff questions and needs, employee travel arrangements and reimbursements, procurement, eVA orders, invoices and fiscal support).
• Work with the Utilization and Marketing Manager on developing progress reporting and scheduling of long-term projects.
• Assist in maintaining current information for agency databases.
• Work with vendors to resolve order/product issues. Assist with event planning, implementation and support. Maintain the master list of all agency publications; current and archived.
• Maintain publication archive in accordance with the requirements of the Library of Virginia (LVA).
• Maintain active publication storage and facilitate distribution.
• Maintain and monitor publication inventory. Maintain Communications storage areas in an organized and accessible manner.
• Manage exhibits, AV equipment and event materials used by program staff.
Minimum Qualifications
• Excellent written, oral and interpersonal communications skills.
• Strong interpersonal skills.
• Customer service skills.
• Attention to detail: organized, handling expense reports, updating databases, and managing documents.
• Experience with using a PC and proficiency in Microsoft Office (primarily Word, Excel, PowerPoint).
• Capacity to handle confidential information, represent DOF professionally and communicate clearly across all levels of the agency.
• Strong teamwork skills for collaborating, developing new processes, and maintaining open lines of communication with colleagues.
• Valid driver's license
Additional Considerations
• Writing experience writing for multiple audiences a plus.
• Commonwealth of Virginia state agency experience a plus.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The Virginia Department of Forestry is an Emergency Response agency, as such, all employees may be required to provide support during emergency situations; this may include nights, weekends or holidays as the need arises.
Contact Information
Name: Kristina Estep
Phone: 434-529-7244
Email: kristina.estep@dof.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
