SHR (Spectrum Healthcare Resources)

Program Support Specialist

SHR (Spectrum Healthcare Resources)  •  Honolulu, HI (Onsite)  •  2 months ago
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Job Description

TBI Program Manager – Program Management Support Services

Location: Pacific Regional Medical Center (PRMC) Citizenship: U.S. Citizen (required) Employment Type: Contract

The TBI Program Manager provides administrative and program management support for the Traumatic Brain Injury (TBI) Program across PRMC Military Treatment Facilities. This position ensures coordinated patient care, compliance with DoD/DHA policies, and efficient clinic operations.

Minimum Requirements

  • U.S. Citizen
  • Bachelor’s degree in Healthcare or Healthcare Management (no equivalency allowed)
  • Proficiency in Microsoft Word and Excel
  • Fluent in English; strong communication skills
  • Ability to sit/stand for extended periods

No certifications, licensure, or board certification required beyond BLS if applicable.

Key Responsibilities

  • Manage the PRMC TBI Program and support ~4,820 administrative actions annually.
  • Ensure smooth beneficiary check‑in, scheduling, and follow-up coordination.
  • Implement and monitor DoD, DHA, and MEDCOM TBI policies and procedures.
  • Develop and maintain program Standard Operating Procedures (SOPs)
  • Maintain communication with staff, leadership, families, and external agencies.
  • Serve as primary point of contact for Automated Neuropsychological Assessment Metrics (ANAM) testing, including surge support for deployment-related assessments.
  • Liaise with OTSG TBI Program Manager, VA, MTF Program Managers, and other military health partners.
  • Conduct quarterly workload and productivity analyses and provide reports to the Designated Government Representative.
  • Maintain DHA MEDIG compliance and update assessment materials.
  • Track departmental training records and ensure required training completion.
  • Ensure ANAM equipment functionality and coordinate with the Neurocognitive Assessment Branch.
  • Support clinic safety, readiness requirements, and policy implementation.

Desired Skills

  • Strong organizational and communication abilities
  • Ability to work independently in a fast-paced medical environment
  • Familiarity with military healthcare preferred

For more information contact:

Betty Fisk

314-744-4130

Betty_Fisk@spectrumhealth.com

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.

EOE / Disability / Vet

Location : Location

US-HI-Honolulu

Recruiter : Full Name: First Last

Betty Fisk

Direct phone number

314-744-4130

Recruiter : Email

betty_fisk@spectrumhealth.com

SHR (Spectrum Healthcare Resources)

About SHR (Spectrum Healthcare Resources)

SHR (Spectrum Healthcare Resources) was established in 1988 to deliver systems and processes designed to meet the unique needs of Military and VA Health Systems. SHR is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies through various contracting vehicles. A Joint Commission Certified Health Care Staffing Services firm, SHR is the federal staffing division of TeamHealth, a Nationwide organization that serves approximately 860 civilian and military hospitals with a team of 9,700 affiliated health care professionals.

We staff the following civilian, healthcare personnel in MTFs, VA Clinics and other Federal Agencies Nationwide:

Physicians

Providers

Mental Health Professionals

Nurses

Specialty Technicians

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Saint Louis, Missouri
Year Founded
1988
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