Job Description

The Program Support Intern will join BRC’s Program Support team, which oversees strategic planning, evaluation and operational support across BRC’s 35+ programs. The position will report to the Director of Special Initiatives, who develops and implements agency-wide projects to guide program operations. This internship offers hands-on exposure to multiple aspects of nonprofit management within the social services sector and the opportunity to contribute to projects that enhance the quality, efficiency, and effectiveness of BRC’s programs.

Key Responsibilities:

• The Program Support Intern will have the opportunity to contribute to a variety of projects, such as:
  • Developing onboarding resources by collecting or creating informational materials on New York City’s homeless services and housing systems.
  • Creating a technology resource guide that outlines the digital tools available to BRC staff, along with supporting documentation.
  • Researching best practices in matrix management and helping develop systems, tools, and materials that support effective matrix management at BRC.
  • Supporting the development of an agency-wide document management system to improve how documents are stored, organized, and retrieved.
• In collaboration with their supervisor, the intern will have the opportunity to design and execute a project tailored to their career interests and BRC’s current organizational needs.
• The internship will also include the opportunity to shadow Program Support leadership, including staff conducting grant writing, data management, performance management and compliance activities.

Required Skills & Qualifications:

• Interest in nonprofit management and social services
• Excellent computer literacy, including proficiency in Microsoft Word, Excel, and PowerPoint
• Strong written communication skills, with the ability to translate complex information into clear, accessible and visually appealing materials
• Comfort interacting with senior-level leadership
• Ability to work independently and manage tasks in a self-paced environment

Hours & Location:

• 10-15 hours per week
• Hybrid, with some in-office days at Chelsea Headquarters (25th Street) or other BRC locations