Job Description

Posting number: FY2627-00079

Department: Student Success & Support Programs

Division: Disability Support Programs & Services

Job classification: Program Support Assistant

Posting type: Open

Categories: Education, Miscellaneous, Higher Education

Summary

The Program Support Assistant will provide administrative and operational support to DSPS, helping to maintain the continuity of services.

This is a short-term/temporary position.

Definition

The Program Support Assistant supports the daily operations, programs, and activities of assigned program(s). Under general supervision, this role supports events, outreach, and administrative tasks to help maintain organized operations and promote access to campus resources.

Distinguishing Characteristics

This position provides flexible support for programs and operations across multiple functions and departments.

Examples of duties

Essential Functions

• Provide front-line support by welcoming and assisting students, staff, and visitors;
• Serve as a liaison among faculty, student services, counselors, and administrators to connect students with appropriate support;
• Support regular contact with students through in-person, virtual, and email communication, including follow-ups and referrals;
• Help ensure programs and services are accessible, inclusive, and student-centered;
• Provide general operational support to ensure smooth day-to-day activities;
• Assist with tracking participation and compiling basic program data in relevant databases and spreadsheets;
• Assist with the coordination and set-up of events, workshops, and program activities;
• Support outreach by distributing materials and sharing program information;
• Perform basic administrative tasks such as data entry, filing, and document preparation;
• Maintain organized program materials, supplies, and shared spaces;
• Perform other related duties as required; and
• Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students.

Qualifications

Education:

Required

• High School Diploma or Equivalency

Experience:

Preferred

• Previous experience supporting programs, events, or customer service in an educational or community-based setting is preferred

Qualifications

This is a short-term/temporary position.

Supplemental information

Selected applicants will be contacted for an interview.