Job Description

Posting number: 2830

Department: Community Mental Health

Job classification: Program Supervisor (MI-MDT)

Posting type: Open

Categories: Mental Health, Program Management

Summary

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Please note:Ottawa County Community Mental Health is currently transitioning to an independent authority. As of January 1, 2027, this position will be a part of Ottawa County Community Mental Health Authority.

Responsible for supervising staff who conduct assessments, make diagnoses, develop treatment plans, and provide direct services to adults with mental illness and co-occurring mental illness and substance use disorders. Provides clinical supervision to staff as needed. May deliver direct mental health services to consumers assigned to team.

This is a full-time, benefited position working at the Community Mental Health - Fulton Street Office in Grand Haven, MI. The schedule is Monday - Friday, 8:00 a.m. - 5:00 p.m. Some travel to other county locations, as needed.

Examples of duties

The essential functions of this position include, but are not limited to, the following:

1. Assures that services to consumers meet standards of quality and quantity. Quality standards include ensuring consumers are treated in a manner consistent with agency policy, divisional standards, and good clinical practice. Quantity standards require demonstrating units of service provided reflect adherence to goals set for the program.
2. Adequately manages staff resources to provide optimal service provision to Ottawa County residents.
3. Assists with development of agency policy direction, goals, and outcomes by participating on agency-wide committees and task forces.
4. Establishes/plans/implements program priorities, goals, and outcomes in cooperation with the Program Supervisor, other Clinical Supervisors, and Clinicians, including responsibility for the program's achievement of planned productivity.
5. Participates in hiring, management, and evaluation of professional and support staff.
6. Participates in the development and management of agency contracts applicable to the respective program.
7. Monitors management reports dealing with productivity, consumer service, and expense/revenue.
8. May be responsible for authorization of individual and program expenses incurred by the program supervised.
9. Assures that staff adequately perform their job functions via periodic review of clinical documentation, units of service provided, and general job performance.
10. Provides consultation to other agencies regarding services and mental health issues of consumers and referrals.
11. Provides community education regarding mental health issues.
12. Provides quality direct consumer care encompassing assessment, diagnosis, treatment planning, therapy, and case management as appropriate.
13. Assures that clinicians are receiving clinical supervision and may provide clinical supervision to select clinicians.
14. Maintains all agency paperwork and clinical record documentation in an accurate and timely fashion.
15. Attends and participates in agency meetings as well as program specific team meetings.
16. Consistently maintains individual productivity within expected range.
17. Understands and implements agency and county personnel policies and the collective bargaining agreement.
18. May act as peer specialist liaison, representing CMHOC at the state level and coordinating WRAP and other consumer-delivered services.
19. Performs other functions as assigned.

Qualifications

Master’s degree in psychology, social work, or related mental health field with a minimum of two (2) years of relevant experience. Lived experiences with mental illness, developmental disabilities, or substance use disorders are valued.

Licenses and Certifications:

Must possess or obtain State of Michigan licensure or certification (LLP, LMSW, LPC, etc.)

Possession of a valid Michigan driver's license is required. Certified Advance Addiction and Drug Counselor (CAADC) strongly preferred.

Supplemental information

Required Knowledge and Skills:

1. Thorough working knowledge of the principles and practices of social work, psychology, and the treatment of individuals with co-occurring mental health and substance use disorders.
2. Thorough knowledge of the principles of recovery, community integration, and maximized independence.
3. Thorough working knowledge of effective leadership techniques, independent problem solving, conflict resolution, team building, and interagency collaboration.
4. Thorough working knowledge of the principles and practices of clinical assessment and diagnosis, and the DSM-5 criteria.
5. Thorough working knowledge of MDHHS accreditation requirements and mental health care practitioner licensing requirements.
6. Good working knowledge of the principles and practices of community-based mental health services.
7. Demonstrates the capacity to work effectively within agency parameters.
8. Good working knowledge of managerial and supervisory principles and practices.
9. Good working knowledge of relevant Evidence-Based Practices, relevant to specific target populations.
10. Good working knowledge of varied interventions.
11. Ability to write clear and concise evaluation reports, progress notes, and other necessary documentation.
12. Participates with and accepts clinical and administrative supervision.
13. Engages consumers easily and establishes a therapeutic alliance early in the treatment process.
14. Good working knowledge of the principles and practices of budget preparation and control.
15. Shows willingness to learn and use new skills and takes advantage of regular training and staff development opportunities and resources.
16. Thorough working knowledge of the principles and practices of medical record documentation and medical records management.
17. Good working knowledge of program assessment and quality assurance principles, practices, protocols and instruments.
18. Excellent interpersonal communication skills.
19. Excellent verbal and written communication skills.
20. Computer literacy and working knowledge of word-processing, spreadsheet, database and project management software.

Physical Requirements:

Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audio logical appliances, and devices to increase mobility.

Working Conditions:

Work is performed in an office/clinical environment.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Ottawa County is an Equal Opportunity Employer.