Job Description

Job Location Clackamas County Oregon City - N/A, OR 97045

Rate of Pay $59,740 yearly

Shift Monday-Friday 8am-4:30pm

Eligible Benefits

• 11 Paid Holidays

• 5 Additional Paid Days: 3 Self-Care, 1 Birthday, 1 Personal Holiday

• Generous PTO policy and Sabbatical

• Employer Paid Medical, Life Insurance, Short Term Disability and Employee Assistance Program

• Voluntary Dental, Vision, FSA, Long Term Disability, Critical Illness, Accident Coverage, Hospital Indemnity and Pet Insurance

• 5% Retirement Match with no waiting period

• Annual bonus program

• Annual professional development allotment

• Mileage reimbursement at federal rate for work related travel

• Inclusive workplace culture

• Bilingual wage differential

This full-time Mentor Program Supervisor is responsible for assisting with program management related to mentor services. The Mentor Program Supervisor will assist with various aspects of leadership such as supervising mentors, ensuring compliance, representing the organization in interactions with community partners and miscellaneous projects, as assigned. Additionally, the Mentor Program Supervisor will be providing peer recovery support to participants who have substance abuse and/or mental health disorders and are currently involved in the criminal justice system. Working in close partnership with Probation and Parole Officers and community partners, the Mentor Program Supervisor acts as a peer role model and documents the progress for each participant. The Mentor Program Supervisor assists participants in engaging in addiction recovery activities and developing recovery support in various communities.

Essential Job Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervises and directs mentor work, provides daily guidance and direction to ensure performance standards are met, regularly evaluates and tracks individual progress, and makes recommendations on performance ratings and professional development. Exercises independent judgement and discretion to ensure tracking and reporting of mentor supervision is accurately performed in accordance with OARS.
• Attends and participates in individual supervision, group supervision, all-staff meetings, and other meetings, as needed.
• Maintains and monitors documentation standards, working closely with mentors to ensure same day documentation is complete.
• Coordinates coverage and/or performs mentor duties in the absence of mentors.
• Manages recruiting, training, supervising and developing staff, resolving issues through effective leadership.
• Serves as the point of accountability and decision making for staff and community inquires related to managed programs.
• Assists in program development.
• Assists with various tasks to ensure contract compliance, quality assurance, accurate data collection/reporting, ethical practice and effective operations, including special projects, as assigned.
• Fosters an environment of teamwork and resolves issues through effective leadership.
• Serves a diverse population effectively, through management of an assigned caseload of participants while acting as a peer role modeling recovery.
• Performs random and as-needed urine drug screenings.
• Assists participants in developing a support network by introducing them to various models of recovery in the community and attending community support activities with them.
• Assesses needs of participants, connects them with applicable resources and develops a transition plan.
• Transports participants and encourages them to develop self-sufficiency.
• Assists participants in securing housing and employment, as needed.
• Works collaboratively with community partners in a professional manner, including regular interaction with participant’s counselors and/or parole/probation officers.
• Facilitates classes and skill groups, as assigned.
• Abides by organization policies and procedures, confidentiality laws, professional boundaries, peer support principles and relevant federal/state regulations and standards.

Experience, Knowledge, Skills and Abilities

The following are the minimum levels required to successfully perform the Essential Job Duties and Responsibilities.

• Minimum CRM certification with 1 year of peer support experience, required
• 2 years clean/sober with a verifiable program of recovery
• Free from supervision in any state
• Personal vehicle, valid driver’s license and acceptable driving record in accordance with Bridges to Change’s auto liability policy requirements
• Lived experience related to population being served
• Experience setting and maintaining clear boundaries with the ability to hold others accountable with compassion
• Excellent communication, trauma informed approach and conflict resolution skills
• Experience with crisis prevention and intervention
• Ability to maintain high professional standards at all times with participant, staff, and community partners
• Well-developed documentation skills and a strong commitment to quality management; ability to write accurate and concise reports while meeting tight deadlines.
• Computer literate; functional ability with Microsoft programs.
• GED/High School Diploma

Working Conditions

Environment and Physical Requirements: The Mentor Program Supervisor works in an office environment; however, the position frequently visits field locations including homes, courtrooms, recovery centers, and other indoor and outdoor locations. Those locations are subject to a variety of environmental weather conditions including rain, snow, wind, and dust. The position frequently requires daily travel by car. The Recovery Mentor interacts constantly with staff, visitors, program participants, government agencies, and others. The position stands, walks, bends, lifts, and moves intermittently during working hours. The incumbent must be able to lift, push, pull and move files and equipment in excess of 15 pounds.

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are typically Monday through Friday, forty hours per week with flexibility in scheduling. The Mentor Program Supervisor also travels extensively and may be required to occasionally work extended hours including evening, weekend and/or holiday work as job duties demand.

Other Duties and Responsibilities: This job description is a summary of the essential duties and responsibilities for this job, and it does not necessarily represent an all-inclusive list of duties, responsibilities, tasks or procedures. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. Nothing in this description restricts Bridges’ right to assign or reassign duties at any time.

Accommodation Statement: Essential job duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform the job successfully, an incumbent or applicant must possess the experience, knowledge, skills, and abilities to perform each essential duty and responsibility proficiently. If you require an accommodation in order to perform the essential duties and responsibilities of this job, please contact the Bridges to Change Human Resources Manager.

Qualifications