Job Description

Posting number: 1126-RAI

Department: Human Resources

Division: Risk Services (5711)

Job classification: Risk Analyst I

Posting type: Open & Promotional

Categories: Risk Management

Summary

PART-TIME HUMAN RESOURCES OPPORTUNITY

HOURLY SALARY: $38.48

FLSA STATUS: Non-exempt

TENTATIVE INTERVIEW DATE: To be determined following the close of this recruitment.

The Human Resources Department has an immediate opening for a part-time Risk Analyst I. The Risk Analyst I will perform a variety of tasks in support of multiple projects and will complete assignments in risk management . Public sector experience is highly desirable. The ideal candidate will: be a team player and able to work collaboratively with human resources staff, City departments, and the public; quickly adapt to changing situations; manage and prioritize multiple assignments simultaneously in a busy environment; be detail-oriented; and devise creative methods and solutions to human resources issues.

This is an At-Will (Unclassified/Unrepresented) position. Only those applicants who best fit the needs of the City will be referred to the hiring department. (Applicants who fail to fully complete the on-line application/supplemental questionnaire will be subject to rejection.). Applicants who fail to fully complete the on-line application/supplemental questionnaire will be subject to rejection. Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting.

The incumbents in this position will work up to 19 1/2 hours a week, but no more than 960 hours per fiscal year. Once the incumbents have reached the total amount of allotted hours, their assignment will end. Incumbents will work assigned hours during the City of Stockton's 9/80 schedule. Hours will vary between 7:30 a.m. and 5:30 p.m. Monday through Thursday and between 8:00 a.m. and 5:00 p.m. on Friday with alternating Fridays off.

Under general direction, provides administrative, statistical, claims, and confidential staff analysis for the Risk Services division of the Human Resources Department; assists in the administration of various claims management activities for any of the myriad self-insured or fully insured Risk Services programs, to include workers’ compensation, general liability, various property related programs, safety, Industrial Disability Retirements (IDR), ergonomic evaluations, subrogation, American Disability Act (ADA) accommodations, contracts, and insurance renewals and approvals; performs case evaluation and formulates recommendations on case litigation and settlement matters on behalf of the City; assists in the review and development of statistical data, reports, policies and other materials within the City’s various risk programs; makes recommendations for action on insurance, loss control and other risk allocation/transfer matters, claim issues, and other projects; and performs related work as assigned.

Examples of duties

Risk Analyst I is the entry level class in the Risk Analyst series. Positions in this class typically require little directly related work experience. The Risk Analyst I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Initially, under close supervision, incumbents learn assigned operations as well as Department and City policies and procedures.

Qualifications

Depending upon area of assignment, duties may include but are not limited to the following:

• Performs analytical work under the direction of the Risk Manager or designee, which requires the application of technical skills and knowledge of detailed or specialized activities related to risk/loss control handling.
• Researches and assembles information from a variety of sources for the completion of forms or the preparation of reports.
• Organizes and maintains general safety and California Occupational Safety and Health Administration (Cal-OSHA) mandated files and reporting.
• Conducts on-site inspections of City facilities to ensure compliance with the City’s occupational health and safety program.
• Administers ergonomic assessments and training; provides program review and assistance to departments in support of the City’s occupational health and safety program.
• Researches and provides information to the Special Event Committee regarding past claim issues; recommends methods and techniques of loss prevention/reduction and risk allocation/transfer to City management and event promoters.
• Initiates contact with injured employee; obtains and reviews workers’ compensation claims; determines appropriate action for each case.
• Provides assistance to City departments in insurance and subrogation and other claim-support functions.
• Researches and reviews policy related to the various risk programs.
• Assists in claim investigation to determine compensability issues; monitors activity and recommends settlements.
• Generates and distributes written and verbal information to inform executive staff, managers/supervisors and HR Business Partners, and Payroll of workers’ compensation leave, temporary disability, and 4850 benefits eligibility and status.
• Provides, interprets and explains information regarding claims status, policies, requirements, rules, regulations, and procedures.
• Facilitates return to work efforts for claims involving temporary and permanent restrictions.
• Reviews all legal and medical correspondence and identifies any issues.
• Analyzes requests and assignments related to industrial disability retirements.
• Identifies exposures to liability, property and workers’ compensation losses; evaluates and assesses probability and severity of potential and actual losses; implements appropriate loss control programs and training.
• Assures regular communication and reporting to all City departments and divisions; advises and assists City departments and divisions with the development of safety, loss control, and cost containment strategic plans; coordinates the work of the division with other City departments, outside agencies, and concerned citizens; confers with the City Attorney regarding legal aspects of potential liability; maintains liaison with City departments and provides consultation on risk management problems.
• Assists legal counsel in preparation for litigation; explains and coordinates plans for proposed projects; responds to public inquiries and concerns; assures that programs and activities are responsive to City needs; manages the preparation of studies and reports relating to the loss control program; prepares or reviews reports for City Council or the City Manager.
• Manages industrial or non-industrial risks that may impact employee performance, workplace safety and/or public safety; participates in the assessment of internal and external threats of workplace violence.
• Represents the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public.
• Fosters an environment that embraces integrity, service, inclusion and collaboration.
• Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Performs related duties as assigned.

Supplemental information

Knowledge of:

• Principles of claims, insurance, or risk/loss control;
• Basic statistical concepts and methods;
• Workers’ compensation insurance principles, laws and regulations;
• Medical terminology;
• Applicable state and federal laws;
• File management processes and procedures;
• Business computer user applications particularly as related to statistical analysis and data management;
• Principles and practices of risk management, risk transfer and asset protection programs relating to general and financial liability protection;
• Requirements and techniques for developing, implementing and administering self-insurance plans;
• Policies and procedures regarding insurance processing and control;
• Administrative principles and methods, including goal setting, program development and implementation, budgeting, and employee supervision;
• Principles and practices of loss control and risk management, asset protection, and insurance administration including laws of tort and municipal liability law; and
• Applicable Federal, State, and local laws, regulations, codes, policies, and agreements.
• Modern office practices, methods, and computer equipment including relevant software programs;
• Oral and written communication skills; business English including vocabulary, spelling, and correct grammatical usage and punctuation;
• Safe work practices; and
• Principles and practices of excellent customer service.

Skill in:

• Collecting, evaluating, and interpreting varied information and data, either in statistical or narrative form;
• Entering and retrieving data and preparing reports using database programs;
• Reviewing reports and investigating accidents involving City property or employees;
• Obtaining reports and information from other City departments;
• Conducting special projects, analytical and statistical studies related to the various risk and insurance programs;
• Interpreting and applying laws, regulations, policies, and procedures, to include the Labor Code, the Government Code, the California Code of Regulations, and Cal-OSHA regulations;
• Utilizing standard word processing, spreadsheet, database, presentation, calendaring and other applicable computer software;
• Preparing clear, concise, and complete reports and other written materials;
• Maintaining accurate records and files;
• Exercising sound independent judgment within established guidelines; and
• Understanding and carrying out oral and written instructions and prioritize workload to meet deadlines;
• Reading, writing and comprehending the English language at a level necessary for effective job performance exercising correct English usage, vocabulary, spelling, grammar and punctuation;
• Communicating effectively, tactfully and positively in both oral and written form;
• Operating and using modern office equipment and technology, including computers and applicable software;
• Utilizing appropriate safety procedures and practices for assigned duties;
• Establishing and maintaining effective working relationships with those contacted in the course of work; and
• Contributing effectively to the accomplishments of City goals, objectives and activities.
• Analyzing insurance policy provisions to determine the existence and extent of liability; conducting risk management analysis; analyzing, classifying and rating risks, exposure and loss expectancies; and
• Analyzing complex risk management problems, evaluating possible solutions, and recommending or adopting effective courses of action.

Education

Possession of a Bachelor’s degree from an accredited college or university with major course work in business, public administration, or a closely related field.

Experience

Risk Analyst I: One year experience adjusting and/or processing claims, administering a comprehensive safety program, or a closely related field.

Risk Analyst II: Two years of work experience at a level equivalent to a Risk Analyst I.

Senior Risk Analyst: Three years of experience adjusting and/or processing claims, administering a comprehensive safety program, or a closely related field. Experience in a public agency setting is desirable.

Qualifying Substitution Patterns:

Additional years of experience in a position comparable to the Risk Analyst with the City of Stockton in areas such as risk/loss analysis, workers’ compensation claims management, workplace safety programs, occupational health programs, ADA accommodations, and insurance/contracts administration may be substituted for the education requirement on a year for year basis.

EDUCATION

EXPERIENCE

Risk Analyst I

Risk Analyst II

Senior Risk Analyst

Bachelor’s degree (4 years)

1 year2 years3 years90 semester units (3 years)

2 years3 years4 yearsAssociate degree/60 units (2 years)

3 years4 years5 years30 semester units (1 year)

4 years5 years6 yearsHigh School Diploma/GED

5 years6 years7 years

Additional Notes:

• Experience MUST be directly related to the role’s responsibilities.
• Relevant education and professional experience will be evaluated on a case-by-case basis.
• Candidates must demonstrate equivalent competencies and skills through a combination of their documented education and/or work history.

Other Requirements:

• Must possess a valid California driver’s license.

Physical/Mental Abilities:

• Mobility - Frequent sitting for long periods of time while operating a keyboard; occasional standing and walking for long periods of time;
• Lifting - Occasional lifting of 10 pounds or less;
• Vision - Constant use of overall visual capabilities; ability to read and produce printed material and information displayed on a visual display terminal;
• Dexterity - Frequent holding, grasping, repetitive motion and writing;
• Hearing/Talking - Constant hearing and talking of normal speech, frequently over noise, in person by telephone, and in group settings;
• Special Requirements - May require weekend or evening work;
• Emotional/Psychological - Constant concentration and decision making; frequent public contact; occasional to moderate working alone, and traveling;
• Environmental Conditions - Occasional to frequent exposure to noise, outdoor conditions and;
• Working Conditions - Typically moderately quiet but may be loud at times.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.