Job Description

Career Opportunities with Neighborhood House Association

About NHA:

The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.

Our EEO Policy:

Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

Benefits:

Eligible employees receive the following benefits:

• 15 Holidays Days
• 401(K) Retirement 6% Match
• Paid Vacation and Sick Leave
• Tuition Reimbursement up $2,500
• 2 Personal Days
• Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
• Live Well Program
• 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
• Health and Dependent Care Flexible Spending Account (FSAs)
• Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
• Free Employee Assistance Program (EAP)

**Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.**

POSITION PURPOSE:
Under the direction of the Senior Director – QA & Procurement, monitors classrooms in accordance with NHA's Head Start and Early Head Start monitoring plan, procedures, and instruments for noncompliance of Head Start Standard Operating Procedures (SOP); interprets provisions of the Head Start Performance Standards for staff, parents, and the community; provides follow-up procedures for staff when appropriate; QA will review selected program and manage areas such as Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA), Site Licensing, Health & Safety, Daily Inspection, and Recordkeeping; conducts unannounced and/or announced visits to sites to ensure compliance with local, state, and federal regulations; works as a team to build consensus on noncompliance concerns; must complete written report on assigned areas concerning compliance standards and Corrective Action Plans (CAP); communicates with the Center Directors and staff on CAPs and site standards; serves as subject matters expert in SOPs and PRISM reviews; performs other administrative duties as needed.

EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.
• Participates as a member of the Quality Assurance/Legal Unit; duties will be to monitor classrooms in accordance with NHA's Head Start and Early Head Start monitoring plan, procedures, and instruments for noncompliance of Head Start Standard Operating Procedures (SOP);
• Provides ongoing assistance, support, and guidance to center and area staff in the interpretation of the Head Start Performance Standards for staff, parents, and the community; provides follow-up procedures for staff when appropriate;
• Will review selected program and manage areas such as Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA), State Licensing, Health & Safety, Daily Inspection, and Recordkeeping;
• Conducts unannounced and/or announced visits to sites to ensure compliance with local, state, and federal regulations;
• Works as a team to build consensus on noncompliance concerns;
• Prepares regular and special status reports; writes, monitors records and reports of program services to children and families;
• Serves as a subject matter expert in one or more areas, including education, health, social services, special needs/disabilities, mental health, training, and career development for staff and center directors;
• May be assigned lead/supervisory responsibilities for a widely diverse team of technical and professional staff;
• All other duties as assigned.

DESIRED MINIMUM QUALIFICATIONS:
The level and scope of the knowledge and abilities listed vary according to the levels listed in the Training and Experience section below.

Knowledge of:
• Modern theories, methods and practices of Early Childhood Education and Child Development;
• Modern theories, methods and practices of assigned areas of responsibility and expertise, including early childhood education, social services, emotional and/or physical health, and learning and/or physical disabilities;
• Federal, state and local laws and regulations applicable to the Head Start;
• Program and the assigned areas of responsibility and expertise;
• Head Start Program Performance Standards;
• Goals, objectives, policies and procedures of the NHA Head Start Program;
• Modern theories, principles and practices of supervision, including training and staff development;
• Record keeping and filing practices and procedures.

Ability to:
• Organize, set priorities and exercise sound independent judgement within areas of assigned responsibility;
• Interpret, apply, explain and reach sound decisions in accordance with Program regulations, policies and procedures; Instruct and train individuals in a group setting and one-on-one;
• Communicate effectively orally and in writing;
• Prepare clear, concise and accurate reports, correspondence and other written materials;
• Exercise tact, objectivity, sensitivity, strategy and judgement in dealing with volunteers, parents and staff;
• Organize and maintain specialized documentation.

Education, Training and Experience:
The following are typical ways of obtaining the knowledge, skills and abilities outlined above. At least a Bachelor’s Degree from an accredited college or university with a major in Child Development, Human Development, Education, Social Work, Psychology, or a related field; or a Registered Nurse (RN or LCSW); and three (3) years of progressively responsible experience providing direct services to low-income children and families of diverse cultural backgrounds.

LICENSES, CERTIFICATES & SPECIAL REQUIREMENTS
Must have a valid California Driver’s License. Certification in pediatric first aid, CPR must be met within 90 days of employment. Must meet and maintain state law and county licensing requirements regarding employment in a childcare center (fingerprints, TB, physical, immunizations).

PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
Employee is required to sit, stand, and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel; operate standard office equipment; reach with hands and arms; and lift up to ten (10) pounds. This job includes close vision and the ability to adjust focus.

Mental Demands:
Required to use written and oral communication skills; read and interpret data; information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform work on multiple, concurrent tasks and interact with program management, staff, volunteers, representatives of public agencies and community organizations and others encountered in the course of work.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee regularly works in an office environment, and the noise level is typical office conditions.