Job Description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice

We are currently seeking a Program Specialist, Learning & Development to join our Learning team in Vancouver This is a hybrid role with two days per week on-site in our Burnaby office.

What your team does:

The Learning team helps fuel Clio’s growth by bridging today’s skills with tomorrow’s potential. We design high-impact learning experiences that empower our people to excel now, and partner strategically with our stakeholders in the business to ensure all Clions have the knowledge and skills they need to meet Clio’s goals.

Who you are:

You’re someone passionate about learning, with demonstrated skills in session facilitation and learning design. You’re organized, dependable, and comfortable with participating in multiple projects at once. You’re comfortable with learning technology, and you’re already leveraging AI responsibly to improve the speed and quality of your work.

What you’ll work on:

• Facilitate workshops related and not limited to: onboarding, leadership development, and other talent development initiatives.
• Lead small to medium-sized Learning & Development initiatives, with support from a senior member or manager on the team.
• Contribute to improving the end-to-end experience of Clio’s Learning Programs, including supporting the continued redesign and scalability of programs, coordinating and engaging program stakeholders, and reporting on the success of assigned programs over time.
• Be the initial point of contact for designated Learning programs.
• Contribute to the discovery, design, and execution of Learning programs.
• Support with planning, coordination, and communication of programs, one-off events and workshops.
• Collaborate with members and leaders of various teams to identify gaps and opportunities for training and support.
• Stay plugged into the research and trends in talent development and bring back innovative ideas to play with.
• Support the definition and enablement of facilitation as a craft at Clio.
• Develop instructional materials, as required
• Additional duties, as required.

What you may have:

• Experience facilitating a variety of learning sessions, virtually and in-person
• Experience with learning program administration, including populating session rosters, sourcing rooms, and working with stakeholders on onboarding logistics
• Some experience in learning design (facilitator guides, e-learning modules, knowledge articles, slide decks, etc.)
• Experience using AI tools for administrative and content-generating tasks

Serious bonus points if you have:

• Experience with the following tools/platforms: Articulate Rise, LearnUpon, Claude (Chat + Cowork), Confluence, Zoom, GSuite (Calendar, Slides, Docs, Sheets)
• Experience with Insights Colour Energy framework
• Degree/Certification in Adult Education or a related field
• Experience facilitating onboarding programs specifically

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $73,500 to $86,500 to $99,500 CAD. There are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.