Job Description

Bilingual Tour Guide Job Description:

Position Purpose:
The purpose of this role is to serve and guide Spanish-speaking prospective students on campus tours, including individualized tours, group tours, virtual tours, or golf cart tours.

Primary Responsibilities/Accountabilities/Essential Functions:

• Collaborates with GCU and GCE staff, as well as prospective students, professionally.
• Assist with translating Admissions Appointments for prospective students and families.
• Implements effective communication and presentation strategies to represent GCU's academic excellence.
• Provides support to full-time employees through the completion of promotional and administrative tasks.
• Assist with enrollment events and ongoing office projects as needed.
• Fast learner who works independently and completes required tasks with the highest quality of work.
• May occasionally be asked to work evenings or weekends.

Qualifications:

• Friendly, enthusiastic, proactive, self-assured, organized, and dependable.
• Fluent in both Spanish and English, enough to maintain a professional conversation with students and families for up to two hours.
• Outstanding customer service and communication skills.
• Confidence using MS Office (Word, Excel, Outlook, etc.).
• Comfortable operating various office machines and greeting visitors.
• Take pride in work (accuracy is more important than speed).
• Comfortable multi-tasking on occasion.
• Previous office experience preferred.
• Need a student willing to work 20 hours per week.

Experience/Education:
Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor’s program.
• Retain a 2.0 GPA as a Bachelor level student.
• Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage
Anticipated End Date: June 30, 2027