selectability

Program Officer - Mackay

selectability  •  Mackay, AU (Onsite)  •  20 days ago
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Job Description

About the role

selectability is seeking a dedicated program officer to work collaboratively with the mental health hub coordinator. The program officer will be at the forefront of program delivery, with a particular focus on group interventions. This role offers a unique opportunity to enhance mental health services, making a meaningful impact on the lives of recipients.

As a program officer at the Mental Health Hub Mackay, you will play a crucial role in supporting various aspects of mental health program delivery.

Key responsibilities include but are not limited to:

Program Support: assisting in the planning, implementation, and evaluation of mental health programs and activities in line with funding requirements

Recipient Assistance: providing support and guidance to recipients, helping them access necessary services and resources

Community Engagement: building and maintaining relationships with community organisations, healthcare providers, and other stakeholders

Administrative Tasks: completing all necessary administrative duties to ensure smooth program operations

About you

To be considered for this rewarding role you will have:

  • a passion for mental health across regional Queensland
  • strong written and verbal communication skills
  • experience in program planning and running of group activities
  • experience in data collection, auditing and administrative actions (highly desirable)
  • ability to work in a fast-paced environment
  • ability to work as part of the cohesive team and autonomously with minimal supervision
  • auditing and reporting on program processes
  • update and maintain databases and other applications as required
  • provide inreach and outreach to link recipients with services and supports they require
  • support recipients with NDIS access and request to referral pathways
  • research best practice to implement evidence-based tools and documented processes to undertake assessments
  • most importantly… a positive attitude

Role Requirements

  • cert IV in Mental Health or relevant field and/ or experience working with people living with a mental illness (highly desirable)
  • a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencing)
  • current nationally recognised first aid & cpr certificate
  • a current yellow card exemption or NDIS Worker Screening Clearance (or the ability or obtain prior to commencement)
  • NDIS Worker Orientation Module "Quality, Safety & You" completion certificate
  • a Child Safety & Personal History Screening check
  • a current minimum P1 "C" class Queensland drivers licence
  • roadworthy vehicle with comprehensive insurance
  • some travel to selectability sites may be required from time to time

About the offer

The Program Officer will be a fixed term contract for 40 hours a fortnight until the end of June 2027.

We offer a range of benefits including:

  • hourly rate of $40.49 + super
  • up to $15,900 FBT salary packaging benefits
  • access to fitness passport
  • flexible working arrangements
  • career pathways and opportunities for development
  • employee assistance program offering confidential counselling support for employees

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.

If you would like more information please contact selectability's HR team on (07) 4453 0100 or by email hrmackay@selectability.com.au

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website.

selectability

About selectability

selectability is a not-for-profit charity dedicated to improving mental wellbeing and preventing suicide across regional Queensland.

We believe everyone deserves access to high-quality supports locally and at every stage of life. Over the past year, we’ve strengthened our commitment to delivering child and family care, along with aged care services, so that more Queenslanders in regional, rural and remote communities have access to the support they need.

Operating across a diverse geographic footprint, our head office is based in Townsville. Our aged care services span the Lower Gulf communities of Normanton, Mornington Island, and Doomadgee, and selectabiity has recently expanded this program to Aurukun.

Since 2021, we’ve provided child and family care services, and in that time have expanded and matured our program to ensure more children and young people have access to the residential care they need.

Today, we support 18 diverse communities—extending north to Aurukun, south to Rockhampton, and west to Mount Isa.

We’re proud to be one of the region’s leading providers of NDIS psychosocial supports—and by partnering with state and federal governments, we deliver wellbeing programs that ensure people who aren’t receiving the NDIS can still access the vital services they need.

selectability's workforce of almost 1000 passionate, skilled and dedicated individuals is central to our high-quality, person-centred service delivery. Our team delivers care with empathy and professionalism, supporting our recipients to build confidence, indepedence and a strong sense of beloning.

Whether it's supporting individuals through the NDIS or a funded wellbeing program, guiding the development of children and young people, or delivering aged care services with dignity and respect, our employees make a difference every day.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Townsville City, AU
Year Founded
2017
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