Associate’s Degree from an accredited college or university; or high school diploma and minimum of four (4) years of experience in social service, security, or*related field. Demonstrated ability to exercise courtesy, respect, and professionalism in interpersonal communication with public and clients. Preferred: Understanding of de-escalation techniques.
Must have high degree of confidentiality for access to client records, and the ability to communicate with others in a direct, clear, and professional manner. Must successfully pass background and physical/drug screenings to include the ability to lift or carry an inmate, client or fellow colleague in time of need or crisis. Must possess a valid Massachusetts driver’s license. Must be flexible with shift hours, to include both day and afternoon/night shifts (see below):
Year after year, the Commonwealth of Massachusetts has continued to pioneer bold legislative actions and programs, some of which have been embraced on a national scale. We are always looking for talented individuals to help us maintain this momentum and improve the services that millions of people depend on every day.
If you’re looking for an innovative work environment where you can really make a difference, check out the job opportunities with the Commonwealth of Massachusetts.
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