Eliot Community Human Services

Program Manager - YMCI

Eliot Community Human Services  •  $90k - $95k/yr  •  Danvers, MA (Onsite)  •  1 day ago
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Job Description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Program Manager to join our Community Behavioral Health Center’s (CBHC) Youth Mobile Crisis Intervention (YMCI) team. Eliot’s CBHC program serves as a single point of entry for mental health and substance use services for youth, families, and adults.

In this role, the Program Manager will lead and oversee a team that provides 24/7 mobile crisis response to youth and families experiencing psychiatric emergencies. The Program Manager will ensure that services are responsive, individualized, and grounded in a strengths-based, child-centered, and family-focused approach. Care will be community-based, multi-systemic, and culturally responsive, with a focus on supporting youth and families in the least restrictive setting possible.

Responsibilities:

  • Train, assist and monitor a staff of Master’s Level clinicians, Bachelor’s Level clinicians and Family Partners ensuring their proficiency in the fundamentals of the wraparound service model.
  • Train, assist and monitor all staff in crisis assessment, development of safety plans and continually assure such plans / assessments emphasize family skill building, utilizing natural supports, and collaboration with established treatment providers.
  • Ensure linkage and coordination to community-based treatment options to minimize the need for out of home, more restrictive placements.
  • Develop and maintain strong relationships with other providers of youth and family services in the community to strengthen referral streams both inside and outside of Eliot.
  • Ensure the single point of entry for all youth behavioral health services within Eliot, including CSA, is followed by all staff.
  • Be the primary liaison between Youth MCI and CSA, including providing supervision to CSA embedded staff, tracking and monitoring referrals, participating in CSA meetings as necessary, and supporting the partnership between Youth MCI and CSA.

Qualifications:

  • Requires a Master’s degree in Social Work, Psychology, or related field with corresponding independent licensure
  • Four years of clinical experience
  • Two years of experience in a supervisory role
  • Expertise providing behavioral health and crisis services to children and families with solid understanding of the mental health system and services available in the state of Massachusetts.
  • Valid drivers license and reliable transportation

Schedule: Monday-Friday, 9:00am-5:00pm

Annual Salary
$90,000—$95,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Eliot Community Human Services

About Eliot Community Human Services

For over 70 years, Eliot has been providing hope, healing and opportunity to Massachusetts' children, youth, families, and adults. Eliot's health and human services programming is evidence-based and measurement-driven, positively impacting the lives of 60,000 families and individuals throughout the Commonwealth. Using a person-centered, community-oriented approach, Eliot partners directly with the populations it serves. Integrated program design applies expertise across the agency to provide the highest standard of quality care to clients, their families, and the community, ensuring there is no wrong door to accessing imperative services.

Our Services

With more than 2,500 employees, Eliot provides a comprehensive and diverse spectrum of community based services for individuals and families of all ages in the areas of mental and behavioral health, developmental disabilities and acquired brain injury, childhood early intervention, care and counseling coordination, and youth and family programming. Eliot applies a proprietary transdiagnostic model and collaborative framework to produce expedient, effective and lasting outcomes for clients.

Employees of Eliot receive generous benefits, including:

-401K with Employer Match

-75% Healthcare Premiums Paid

-Dental and Vision Offered

-Short Term/Long Term Disability Insurance

-Up to 4 weeks vacation per year

-$3000 Tuition Reimbursement

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Lexington, MA
Year Founded
Unknown
Website
eliotchs.org
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