Job Description

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsible for managing components of cross-functional programs that support business performance and operational efficiency. Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities. Collaborates with program leads and stakeholders to ensure alignment with program goals and timelines. Supports risk identification, issue resolution, and contributes to continuous improvement efforts.

• Plan and execute cross-functional programs that contribute to business transformation and operational improvements
• Develop program schedules, track milestones, and coordinate resources to meet defined objectives
• Collaborate with stakeholders to gather requirements and ensure alignment with program goals
• Apply established governance practices, tools, and reporting templates to monitor program progress
• Identify and escalate risks, issues, and dependencies to senior program leaders
• Coordinate with internal teams and external partners to support integrated program delivery
• Prepare program documentation, dashboards, and status updates for stakeholder communication
• Contribute to business case inputs, data analysis, and scenario planning activities
• Ensure adherence to compliance requirements, internal controls, and governance standards
• Participate in continuous improvement and change readiness initiatives within program teams
• Provide guidance to junior team members and contribute to knowledge sharing
• Support the adoption of program management tools and best practices
• Collaborate with enabling functions to ensure program coordination and business readiness
• Participate in cross-functional meetings and contribute to program planning discussions
• May perform other duties as assigned
• 2+ years of relevant program management experience, supporting cross-functional programs
• Proficient in coordinating program activities across multiple workstreams, ensuring alignment with timelines, deliverables, and stakeholder expectations
• Knowledge and understanding of program lifecycle phases, governance structures, and the role of program management in strategic execution
• Experience with supporting program leads in milestone tracking, risk identification, and preparation of executive-level reports
• Advanced knowledge of program documentation, issue tracking, and change control processes
• Experience with tools such as Power BI, Smartsheet, or Microsoft Project to support program visibility, reporting, and decision-making
• Working knowledge of stakeholder engagement practices and cross-functional communication strategies
• Basic skill in analyzing program data and synthesizing insights to support leadership decisions
• Bachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience

Desired Qualifications

• Master’s degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experience
• Professional Certifications (e.g.,PMP, PgMP, or Lean/Agile certification)
• Experience working in a cross-functional business environment
• Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred.

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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• Military Times 2025 Best for Vets Employers
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• Forbes® 2025 America’s Best Large Employers
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2025 Handshake Early Talent Award

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.