Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Carrier Supply Chain at the world headquarters in Palm Beach Gardens has a position for a Program Manager – Supply Chain Performance Governance available. Take responsibility for developing and implementing effective strategies and processes to manage supply chain performance and ensure operational excellence. Collaborate with cross-functional teams to drive performance improvements, establish governance frameworks, and monitor key performance indicators (KPIs) to achieve organizational goals. This is a challenging and rewarding opportunity for a results-oriented professional with strong analytical, leadership, and communication skills.

This is an onsite role in Palm Beach Gardens, Florida.

Key Responsibilities

• Collaborate with Supply Chain leaders on defining and cascading goals, metrics, and targets
• Establish and oversee performance cadence review process i.e. stakeholder, KPIs follow-up, action plan, and reporting
• Prepare performance review meeting minutes
• Accountable for process maturity for all KPIs
• Drive process improvements in collecting data, analyzing, tracking actions, and reporting
• Ensure essential procedures are followed and contribute to defining standards

Basic Qualifications

• Bachelor’s degree
• 3 years plus experience in performance management for an industrial supply chain organization

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• MBA preferred
• Project Management certification
• Experience with large-scale performance management projects
• Proficiency in Microsoft programs, specifically PowerPoint, Excel, and Outlook
• Independently driven problem solver
• Appetite to address complex challenges in a fast-moving environment
• Excellent English written and verbal communication skills
• Able to craft communications for executive audiences
• Strong business acumen and analytical skills

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