Join the team redefining how the world experiences design.
Hey, g’day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you’re probably keen to find out what’s on offer, so we’ll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. Across our international hubs — including Manila — we empower our Canvanauts with the flexibility and trust to choose the balance that helps them and their team achieve their goals.
This is a full-time, hybrid role based in Makati
What you’d be doing in this role
As Canva scales, change continues to be part of our DNA. And in User Voice, that means building quality systems that evolve as fast as our product does.
As a Program Manager, Strategy and Enablement within User Voice – Global User Voice Enablement, you’ll own and evolve the strategy that ensures every user interaction meets our global quality standards. You’ll turn insights into meaningful change — influencing people, processes, product, and AI systems.
This role isn’t just about auditing — it’s about designing scalable, future-ready quality programs that build trust at every touchpoint.
At the moment, this role is focused on:
You’re probably a match if
About the team
The User Voice Supergroup exists to ensure every user is empowered and every voice is heard. Within that, Global User Voice Enablement focuses on building the systems, frameworks, and capabilities that allow our support teams to deliver consistent, high-quality experiences at scale.
We turn insights into impact. We close the loop between our users and our product. And we build the infrastructure that ensures Canva continues to delight millions — and soon billions — of users worldwide.
What’s in it for you?
Achieving our crazy big goals motivates us to work hard — and we do — but you’ll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.
Here’s a taste of what’s on offer:
We're a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video footage, and audio clips, anyone can take an idea and create something beautiful on Canva on any device, from anywhere in the world.
Since our launch in 2013, we’ve had the crazy big goal of making design accessible to everyone. We were founded on the belief that people shouldn't need to understand complex software to unlock their creativity. We’re leveling the playing field and democratizing access to design and visual communication by empowering 100% of the world to communicate in a way that was once limited to the 1%.
We've always had a deeper mission surrounding Canva — which we talk about as our 'simple' two-step plan: to build one of the world’s most valuable companies, and to do the most good we possibly can. We're committed to our core value of Being a Force for Good, so as the value of our company grows, so too does our ability to have a positive impact on the world.
