Job Profile:
Administrative Operations Specialist 3
Job Family:
Administrative Operations
Time Type:
Full time
Max Pay – Depends on experience:
$85,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.
Position Salary Range: $75,000 - $85,000 per year; offer dependent on experience
The Office of the University Provost at Arizona State University (ASU) is seeking a Program Manager to provide essential operational and administrative leadership that enables the Learning Technology team to advance ASU’s teaching and learning innovation agenda, including initiatives aligned with emerging technologies and AI-related priorities. This role will ensure the seamless execution of high-impact initiatives, including Future of Learning Community (FOLC) Fest, Learning Design Summer Camp, vendor visits, and faculty workgroups, by managing event logistics from planning through execution. The ideal candidate is a detail-oriented program manager with proven experience in event planning, administrative operations, stakeholder engagement, and higher education contexts.
Essential Duties:
Key Responsibilities
Event Logistics & Management: Under the direction of Learning Technology & Innovation leaders, manages hands-on planning, scheduling, and execution of faculty and learning design engagement events, including FOLC Fest and Learning Design Summer Camp; manage event budgets, venue negotiations, catering, AV, and on-site logistics; support ASU’s AI Presidential Priority events and programming; develop timelines, communication plans, speaker support, and post-event feedback surveys.
Vendor Visit Management: Organize learning technology vendor visits by managing the vendor visit request process, aligning with internal stakeholders, building visit schedules, and handling all meeting logistics, including room reservations, hybrid setup, and follow-up communications.
Administrative & Communications Support: Manage purchasing, invoice processing, and procurement requests in accordance with ASU policies; maintain shared document systems, templates, and records; draft announcements, newsletters, and event communications; set up and monitor event registration systems.
Leadership & Workgroup Support: Provide project management and administrative support for Learning Technology workgroups and leadership meetings; coordinate schedules, agendas, and meeting documentation; capture and distribute notes and action items; develop slide decks and communications to ensure continuity and accountability.
Operational Systems Management: Organize team priorities, proposals, timelines, and deliverables; develop and maintain standardized workflows, tracking systems, and documentation; maintain project-tracking tools and reporting for leadership, including coordination and visibility for AI-related and emerging technology initiatives.
Desired Qualifications:
Technical Skills: Proficiency with event management and operational platforms such as Google Workspace, Microsoft Office, Airtable, Stova, Qualtrics, Zoom, Workday, and ServiceNow.
Project Management: Experience applying project management methodologies and tools to plan, track, and report on concurrent initiatives across cross-functional teams.
Flexibility: Ability to quickly shift priorities and manage competing demands in a fast-paced, dynamic environment.
Cross-functional Collaboration: Experience supporting cross-functional workgroups, committees, or institutional initiatives.
Higher Education: Experience in higher education, education technology, or faculty development programs.
Learning Technology: Knowledge of learning technologies, instructional design, or faculty engagement initiatives.
Emerging Technology: Exposure to AI-enabled tools, platforms, or technology initiatives.
Working Environment:
Activities are primarily performed in an environmentally controlled office setting, with extended periods of sitting, working at a computer, and participating in virtual and in-person meetings.
Regularly required to stand, walk moderate distances, and move between offices, meeting spaces, and campus locations.
May be required to travel between university campuses and partner locations for meetings, site visits, and event coordination.
May require occasional evening or weekend work during event setup and execution.
Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
Department Statement:
The Office of the University Provost provides leadership to all ASU campuses and academic programs, fostering global distinction in teaching, research, and services to the community. To learn more about the Office of the University Provost, go to: https://provost.asu.edu
Driving Requirement:
This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.
Location:
Campus: Tempe
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$24168.htmld
To be considered, your application must include all of the following attachments:
Cover letter
Resume or CV
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
