Job Description

Brief info about Vinted

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position

We are looking for a Program Manager to join Vinted Go and drive the initiatives improving the performance of our delivery network - the thousands of partner shops and lockers where Vinted members drop off and pick up their parcels every day. We are looking for a data-driven individual who loves solving complex problems and collaborating with stakeholders in fixing them. In this role, you will analyze data to develop and execute strategies that improve the performance of the Vinted Go parcel network, driving our mission to reinvent shipping and make it more convenient, affordable, and sustainable.

In this position, you’ll

• Drive performance improvement programs and projects, collaborating with multiple internal and external stakeholders, including Product, Engineering, Data Science, Customer Support, and other teams
• Build and improve simple, scalable ways to track network performance (e.g. delivery times, failure rates, cost per parcel)
• Lead projects that reduce delays, improve reliability, and optimize costs across the parcel network
• Work closely with internal teams and external partners to improve daily operations
• Contribute to achieving cost, efficiency, and sustainability targets with the identified projects
• Turn ambiguous problems into clear action plans and priorities
• Help discover and implement new and innovative solutions aligned with the strategic direction and future operating model

About you

• Proven experience working in consulting, project management, operations, logistics, supply chain, or similar fast-paced operational environment
• Strong track record of owning complex, cross-functional projects with measurable business impact
• Strong analytical and decision-making skills
• Strong program management and stakeholder management skills
• Have great analytical skills and are able to make data-driven decisions
• Comfortable with high levels of ambiguity, pragmatic decision making and able to learn and pivot quickly
• Have excellent communication skills in English, both written and spoken
• A collaborative team player who builds trust and works effectively across different teams

Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Access to all the tools & tech needed for work
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• Digital mental and emotional health support and Employee Assistant Program (EAP)
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office
• In Vilnius office: gym & in-house meals at friendly prices
• In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast

Working at Vinted

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The gross monthly salary range for this position is: €3.092—€4.717 EUR