Job Description
Play a key role in launching new Amazon products such as Echo and Alexa-enabled devices, Fire TVs, Kindle eReaders, and Fire Tablets around the globe!
The Amazon Devices team is recruiting Program Managers to plan and execute product launches across Amazon global teams. This is an excellent opportunity to be a critical part of the innovation we deliver to delight our customers.
The right person for this role is highly capable of leading through influence across business, operations, and technology. You have a track record of delivering complex projects and have impressed your stakeholders with your ability to communicate both written and verbally. You have demonstrated problem solving capabilities across both technical and non-technical teams
Key job responsibilities
As a Program Manager, you will be responsible for working with different business owners and product managers across the organization to define the requirements and timelines for launching new products. You will lead cross-functional teams to define and/or execute technical and non-technical solutions to ensure our products are available for customers to buy online and at retailers, offering a great customer experience.
A day in the life
You will meet with launch stakeholders via Slack, video calls, tickets, and email to track progress towards launch milestones, unblock stalled progress, and pursue escalations. You will use automation to validate product/SKU status against policy and standards and directly correct as needed. You will audit processes and tools with an eye for improvement and automation.
About the team
We are mission control for new devices, we ensure Amazon Device customers have a seamless buying experience.
We orchestrate stakeholders with guidance, not mandate. We don’t own everything – We help clarify ownership, provide transparency, and remove roadblocks so everyone can deliver.
We drive a scalable approach to product launch processes: Standardization and consistency is critical to scale. We avoid implementing short term, Band-Aid solutions.
We look for opportunities to streamline the process and then automate. Our automation doesn’t introduce new manual work. Program Managers lead in areas that add-value.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
