Staples

Program Manager - Print Solutions

Staples  •  Richmond Hill, CA (Onsite)  •  4 days ago
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Job Description

Some of what you will do:

The program Manager, Print Solutions, is responsible for overseeing the day-to-day operations and implementation of strategic initiatives within the Print & Marketing division. Reporting directly to the Sr. Program Manager, Print Solutions, this role will bridge the strategic direction developed within the division and the executional duties carried out by Category Specialists by collaborating with various stakeholders across the organization and vendor partner network. The Manager will ensure that all print categories are developed, marketed, and sold effectively across all channels. The incumbent will lead a team of Category Specialists, fostering a high-performing, innovative environment that drives sales growth and margin expansion. Each day will be dynamic, fast-paced, and impactful.

Specifically, You Will:

  • Lead and inspire a team of Category Specialists, creating a high-performing and innovative environment.

  • Oversee the completion of regular sales business reviews, ensuring that Category Specialists execute plans effectively and meet targets.

  • Stay abreast of industry trends and competitors and guide the team in creating business value and responding to market threats.

  • Manage retail and digital print outsource vendor relationships, including quality control, SLA deliverables, invoice reconciliation, and promotional planning and forecasting.

  • Manage the execution of the omni-channel promotional calendar, ensuring it supports the print category and channel growth plan.

  • Collaborate with cross-functional partners in Marketing, Retail, Digital and Sales to develop and execute program strategies that drive traffic, conversion, basket and customer experience.

  • Own the execution of sales and margin plans for omni-channel operations, ensuring alignment with overall business strategies.

  • Support the strategic plans and program development of Core Print, Signage, Business Marketing Collateral, and Custom Photo Products categories.

  • Collaborate with the Sr. Program Manager to implement print category growth plans, including line extensions and the development of new print products and services.

Some of what you need:

  • Financial acumen to deliver on business goals.

  • Post secondary degree/diploma with a focus in business, retail management or equivalent experience.

  • Knowledge of Corporate retail operations, ecommerce and marketing are assets.

  • Knowledge of marketing and digital media channels to drive sales.

  • Track record of implementation and execution of category growth plans.

  • 2-5 years of progressive retail category management & operations experience.

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more...

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We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Staples

About Staples

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Framingham, MA
Year Founded
1986
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