Job Description

E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We are looking for a GNE Policy Strategy GTM program manager to join our team to drive clear and engaging GTM policy launches. By transforming complex policies into bite-sized, accessible content and who will advocate for GNE policies and enhance the seller/creator experience through effective learning.

What You'll Do

- Be responsible for the E2E strategy of policy GTM converting e-commerce GNE policies into engaging, informative, and easily digestable educational content for sellers/ creators.

- Coordinate content reviews, translation, proofreading and publication across EU markets

- Write and produce educational materials and visualized content, including outreach messaging and comms, slide decks, and infographics, that appeal to multiple countries and language backgrounds.

- Build, manage, and evaluate efficacy of internal & external policy education content.

- Identify optimal channels for delivery of policy education content and drive amplification strategies.

- Be able to analyse data to create solutions for education gaps.

- Be the educational voice of sellers and creators! Remain up-to-date on key policy changes and enforcement standards to champion policy GTM frameworks.

- Establish partnerships with global cross-functional teams, including global & regional teams, operations, PR, legal, strategy teams, product teams, and business leaders to build, standardize, and optimize the overall process policy GTM workstreams.