About the role
We are looking for a seasoned Program Manager with a passion for innovation and business impact. This role will be a valued contributor in Blackbaud’s pursuit of becoming even more partner-obsessed and platform-focused. This highly motivated individual will bring a disciplined analytical approach combined with creativity. Strategic thinking and exceptional communication skills will be key assets as you translate partner profitability into Blackbaud business impact.
What you’lldo:
Enhance GTM strategy for the Blackbaud Partner Service Program by adding new products and increasing program membership
Monitor role KPIs including engagement volumes and partner attach rate
Identify and input to evaluate future Blackbaud products that will be added to the service program.
Support accredited service partners to jointly deliver go-to-market offering to land with the field and measure success
Oversee the content development process for product and implementation training for new and existing Blackbaud products included in the service program.
Collaborate extensively with partner enablement to raise program awareness and updates
Drive to deepen the capability and scale of the Partner Development Managers through program enablement and collaboration.
Collaborate with internal Blackbaud teams to ensure program coordination and alignment.
What you’ll bring:
1-2 Years of Program management or service delivery experience.
Experience launching programs to customers, partners and internal stake holders
Direct experience working with Sales teams and landing go-to-market offerings and tracking pipelines and wins
Ability to support partners in creation of go-to-market offering is based on sales plays and tracking effectiveness with wins
Positive influence that impacts clients and partner executives
Awareness of industry trends with the ability to gain insights into market trends
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility, and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management.
With millions of users and $100 billion donated, granted, and invested through its platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world.
Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at blackbaud.com or follow us on LinkedIn, Twitter and Instagram.
