We are seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C)
and a strong foundation in QA Test Engineering to lead global, enterprise-scale programs
supporting a subscription-based connectivity platform.
This role owns the end-to-end customer and revenue lifecycle, including service activation,
billing, invoicing, payments, and subscription management, while ensuring high-quality
delivery through rigorous QA practices.
You will lead a portfolio of complex, multi-region programs, building capabilities from 0 → 1,
and establishing scalable systems, processes, and quality engineering frameworks that
ensure accuracy, reliability, and performance at scale
Required Skills & Experience
• 10+ years of Program, Product, or Engineering Management experience in enterprise
environments
• Strong background in QA Test Engineering, including:
o Test strategy, test planning, and execution
o UAT leadership and validation frameworks
o Defect management and release quality governance
• Deep expertise in Order-to-Cash (O2C), including:
o Subscription billing & invoicing
o Payments and revenue lifecycle
o Customer onboarding and service provisioning
• Proven experience building and scaling programs from 0 → 1
• Experience owning multi-program portfolios with complex dependencies
• Experience delivering global / multi-region programs
• Strong understanding of:
o High-volume transactional systems
o Usage-based or subscription billing models
o Taxation (sales tax, VAT, GST) and compliance requirements
• Experience with test automation frameworks and QA tools
• Proficiency with Jira, Agile methodologies, and backlog management
• Strong stakeholder management across executive, business, and technical teams
• Proven ability to drive accountability, ownership, and measurable outcomes
Preferred Qualifications
• Experience with:
o Subscription billing platforms (Zuora, Chargebee, Recurly)
o Payment systems (Stripe, Adyen, Braintree)
o ERP systems (Oracle, SAP)
• Experience in connectivity, telecom, or infrastructure-based service environments
• Exposure to:
o Service provisioning and activation systems
o Usage-based billing and metering platforms
• Background in building or scaling QA automation frameworks (Selenium, Cypress,
API testing tools, etc.)
WHO
Founded in 2006 and headquartered in Redmond, WA. Our Senior Leadership team has more than 137 years of combined experience in the Telecommunications and Software Industry. Inabia is built on family values and close-knit culture. This commitment extends to the relationships we build with both our employees and our business partnerships.
As a Minority Certified business, we strive to positively impact society through technology, people, and innovation.
WHAT
For over a decade, we have been providing powerful IT and business solutions to individuals and businesses alike. Here at Inabia, we believe that our success reflects our clients’ success.
HOW
We are fortunate to be situated in a city where technology and innovation is not only appreciated; but part of day to day lives. We are a growing company that has adapted and evolved our approach, helping us to exceed the ever-changing needs and requirements of our clients.
WHY
We are a company that fosters and values relationships, as a result many of our clients have been with us from the start of our journey. We ensure that our partners have access to best-in-class professional support, management consulting and staffing services. We make sure our consultants are carefully screened and selected based on their experience. This process ensures that we meet or exceed the specific needs of our clients.
