Job Description

We are seeking a highly skilled and customer-focused Program Manager to lead a mission-critical projects for strategic customers. This role requires exceptional cross-functional leadership, stakeholder management, and delivery execution to ensure the success of critical programs. The ideal candidate will be a proactive problem solver with a strong background in mechanical engineering, program management, customer engagement, and technical delivery.

Essential Functions/Major Responsibilities

• Lead end-to-end program execution for a high-visibility customer project, ensuring on-time, on-budget, and high-quality delivery.

• Serve as the primary point of contact for the customer, building strong relationships and ensuring alignment on goals, timelines, and deliverables.

• Collaborate with internal teams including engineering, product, support, and sales to drive project milestones and resolve blockers.

• Develop and maintain detailed project plans, risk registers, and status reports tailored for both internal and external stakeholders.

• Facilitate regular executive briefings and meetings with customer and internal leadership.

• Proactively identify risks and issues and implement mitigation strategies to ensure project success.

• Ensure compliance with contractual obligations, SLAs, and quality standards.

• Drive continuous improvement and post-project reviews to capture lessons learned and best practices.

Qualifications:

Education

Bachelor’s degree in an engineering discipline or directly related equivalent experience required.

Experience

10+ years of semiconductor equipment industry experience; backend test segment preferred with 5+ years of engineering product marketing or program management experience.

Required Knowledge, Skills, and Abilities

• Strong communication skills (written/verbal) and with credible executive presence.

• Expert in delivering executive presentations spanning technical, business and strategic topics.

• Knowledgeable about semiconductor capital equipment market and customer requirements with the ability to navigate deeply technical discussions with internal and external stakeholders.

• Excellent people and management skills to interact with staff, colleagues, cross-functional teams, and third parties.

• Attention to detail and an eye for quality.

Job Conditions/Physical Demands Domestic and international travel may be required. Prolonged periods of sitting at the computer terminal.

Protective Devices Required In designated areas.