Job Description

The Program Manager is responsible for leading cross-functional teams to successfully deliver customer programs across the full product lifecycle, including design, development, New Product Introduction (NPI), mass production, sustaining, and end-of-life (EOL). This role serves as the primary customer interface and is accountable for program execution, schedule adherence, cost management, and overall customer satisfaction in a fast-paced manufacturing environment.

Key Responsibilities

• Serve as the primary customer interface throughout the design, development, manufacturing, and service phases of NPI programs, ensuring alignment with customer expectations and contractual commitments

• Establish, manage, and ensure compliance with customer agreements, including scope, deliverables, timelines, and service levels

• Lead and coordinate cross-functional teams (Engineering, Operations, Supply Chain, Quality, Finance) to ensure on-time, high-quality program delivery

• Formulate, organize, and manage interdependent projects across multiple functions and sites

• Develop, maintain, and communicate detailed program schedules, milestones, and deliverables; track progress and drive accountability to timelines

• Estimate and track overall program timing, resources, and dependencies

• Prepare and support RFQ (Request for Quotation) responses, including timeline, cost inputs, and feasibility assessments

• Develop competitive and profitable cost models in collaboration with cross-functional stakeholders

• Monitor key performance indicators (KPIs) such as delivery, cost, quality, and yield to assess program health and drive corrective actions

• Identify risks and implement mitigation plans related to schedule, cost, supply chain, and production

• Lead regular cross-functional program reviews and project status meetings to ensure alignment, transparency, and issue resolution

• Work with customers and internal teams to resolve conflicts, escalations, and product-related issues

• Secure required capacity, materials, and manpower to support customer demand and volume requirements

• Ensure global supply chain readiness and lead resolution of internal site or external supplier disruptions

• Oversee Engineering Change Orders (ECOs) and manage change control processes to ensure proper implementation and communication

• Apply structured change, risk, and resource management methodologies throughout the program lifecycle

• Develop and control program budgets, timelines, and resource allocation

• Lead, mentor, and evaluate project managers and supporting team members, as applicable

• Drive continuous improvement initiatives to enhance operational efficiency, cost performance, and product quality

• Perform other duties as assigned

Qualifications

• Bachelor’s or Master’s degree in Engineering, Supply Chain, Business, or related field (Master’s preferred)

• 2-3 years of program/project management experience in electronics manufacturing, EMS, or related industry

• Strong knowledge of NPI processes, product lifecycle management, and manufacturing operations

• Experience working with global customers and cross-functional teams

• Proven ability to manage complex programs, multiple priorities, and tight deadlines

Preferred Skills

• Familiarity with RFQ processes, cost modeling, and contract management

• Strong understanding of supply chain, capacity planning, and production ramp

• Excellent communication, stakeholder management, and problem-solving skills

• PMP or equivalent certification is a plus

• Bilingual in Mandarin and English is highly preferred.

Pay Range: $90,000 - $103,000
Exempt Status

Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE).  All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
 

Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.