
Program Manager – Nursing Quality and Professional Practice
Euclid
Euclid Hospital
Nursing Quality Assurance-Nursing Institute
T97543
Days
8:00am-4:30am
Join Cleveland Clinic Euclid Hospital and experience world-class healthcare at its best. Cleveland Clinic Euclid Hospital offers a complete continuum of care, including emergency services,rehabilitationand outpatient care. Here, you will work alongside a team of dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Program Manager provides strategic leadership for local nursing quality initiatives in partnership with the enterprise nursing quality team. Serving as the site lead for nursing-sensitive quality data reporting to the National Database of Nursing Quality Indicators (NDNQI), this role ensures the accuracy, integrity, andtimelysubmission of performance data.
The Program Manager champions continuous performance improvement by advancing initiatives that enhance quality outcomes, patient safety, regulatory compliance, and evidence-based nursingpractice In addition, the role leads the organization's Magnet Recognition Program® or Pathway to Excellence® Program, ensuring alignment with the standardsestablishedby the American Nurses Credentialing Center (ANCC).
A caregiver in this position worksdays, 8:00am—4:30pm
A caregiver who excels in this role will:
Monitor andanalyzequality outcomes, including nursing-sensitive quality data.
Manage all aspects of the collection, administration, benchmarking, and dissemination of the NDNQI database and nursing-sensitive indicators.
Develop andassureprocesstomonitorperformance andidentifywhere intervention is needed.
Collaborate with nursing and organizational leadership to develop annual key performance indicators and to drive local improvements to meet the goals.
Provide written and verbal data reviews to nursing and other leaders, including executive leadership.
Partner with other departments to support and implement best practices.
Collaborate with safety, quality, and patient experience professionals and nursing leadership to implement actionable items related to quality performance and compliance to standards of care.
Drive continuous improvement activities around quality, safety, and patient experience priorities andcoordinatesimprovement projects.
Manage change to ensure the adoption and sustainment of quality improvement.
Manage all aspects of the Magnet process from application to maintenance of
Communicate with Magnet appraisers and reapplies for Magnet designation asappropriate
Provide leadership and guidance to internal and external nursing colleaguesregardingMagnet/Pathways gap analysis, status, goals, and programs.
Provide the interim reporting required by ANCC between the designation processes and is a liaison for Cleveland Clinic with the ANCC national office.
Collaborate with nursing leadership tocomply withMagnet/Pathway standards.
Facilitate Magnet/Pathway steering committee and Magnet/Pathway ambassador program.
Manage all aspects of the Magnet/Pathway process, from application to maintenance of certification.
Serve as a coach and mentor.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Bachelor’s of Science in Nursing (BSN)
Quality or nursing leadership certification within two years
Registered Nurse (RN) with license in the current state of employment
5 years clinical nursing experience
Preferred qualifications for the ideal future caregiver include:
Master of Science in Nursing (MSN)
Nursing leadership experience
Inpatient/acute/bedsidenursing experience in a hospital setting
Experience with project management or performance management activities
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster
Cleveland Clinic is pleased to be an equal employment opportunity employer.

Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
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