Job Description

The National Network Program Manager will support day-to-day operations across National Network programs by managing deliverables, maintaining documentation, and coordinating the flow of information across teams. The Program Manager acts as the connective layer across network development, contracting, operations, and supporting functions to ensure alignment, accountability, and timely execution of critical initiatives.

Essential Functions:

• Establish and maintain integrated program workplans across provider network initiatives (e.g., network expansion, contracting, onboarding, lifecycle optimization).
• Facilitate recurring program cadence (weekly status reviews, risk reviews, leadership updates).
• Track progress against key milestones and drive accountability for deliverables.
• Develop and manage a centralized risk and issue log across all provider network initiatives.
• Proactively identify risks, blockers, and interdependencies across workstreams.
• Ensure risks, issues, and dependencies are clearly communicated and actioned.
• Develop weekly executive summaries that are concise, structured, and presentation-ready.
• Synthesize complex program information into clear insights: progress vs. plan, key risks/issues and mitigation actions, decisions required, upcoming milestones.
• Utilize and promote AI-enabled tools to enhance project planning, execution, risk management, reporting, and stakeholder communications, improving efficiency, driving informed decision-making, and supporting successful project outcomes.
• Build and maintain standardized templates for consistent reporting across initiatives.
• Support leadership presentations (ELT, VP, governance forums).
• Serve as the liaison across areas such as Network Development & Contracting, Provider Operations, and Data / Analytics, IT / System Configuration.
• Ensure alignment between enterprise teams and market-level execution.
• Drive clarity of roles, responsibilities, and handoffs.
• Perform any other job related duties as requested.

Education and Experience:

• Bachelor's degree in Project Management, Business, or Computer Science required
• Master's in related field preferred
• Equivalent years of relevant work experience may be accepted in lieu of required education
• Five (5) years of project management experience required
• Four (4) years of experience in provider network, development, contracting and provider lifecycle management preferred

Competencies, Knowledge and Skills:

• Excellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.
• Skilled with working in project management software
• Demonstrates excellent analysis and reporting skills
• Excellent decision making/problem solving skills
• Exceptional interpersonal and relationship building skills
• Excellent critical listening and thinking skills
• Proven ability to effectively interact with all levels of the organization of management within and externally to the organization
• Excellent written and verbal communication skills
• Customer service oriented
• Ability to shape the approach to needed results and gain consensus of the approach
• Ability to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendors
• Ability to manage a multimillion dollar project
• Proven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations
• Demonstrates a sense of urgency
• Deep understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile)
• Strong experience in the healthcare payer industry and knowledge of Medicaid and Medicare

Licensure and Certification:

• Project Management Professional (PMP) or equivalent certification/training required
• Program Management Certification (PgMP) preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time
• Travel is not typically required

Compensation Range:

$113,000.00 - $197,700.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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