Job Description

We are seeking a highly analytical and detail-oriented Program Manager Marketplace to lead strategic initiatives and growth plans across aggregator platforms and marketplaces. Based in Dubai, this role will act as a strategic bridge across overseas markets to enable operational excellence, business scaling, and innovation within our marketplace business.

Key Responsibilities:

Marketplace Marketing Insights

• Evaluate the efficiency and performance of marketing campaigns across aggregator platforms.
• Identify underperforming channels and locations, and propose strategies to improve Return on Ad Spend (ROAS).
• Share and implement successful marketing best practices across markets to reduce Ad spend % and maximize ROI.

New Growth Initiatives

• Conduct competitor benchmarking to identify potential growth opportunities.
• Lead pilot experiments and replicate successful business models across geographies.
• Collaborate with local teams to scale innovative product offerings and formats.
• Analyze the impact of new initiatives (e.g. expansions, pricing changes, product launches) to support quick and informed decisions.
• Recommend and implement SOP enhancements and semi-automations for process efficiency.
• Minimize operational changeover time through effective planning and batch staging.

Marketplace Growth Charter

• Define strategic building blocks for marketplace growth tailored to each market.
• Develop and monitor execution roadmaps for marketplace initiatives across countries.

Ideal Candidate Profile:

• Experience: 5 _ 7 years of experience managing and scaling brands on online marketplaces (e.g., Amazon, Noon, Talabat, Careem) or managing a category at an online marketplace.
• GCC Exposure: Minimum 34 years of work experience in the GCC, with strong understanding of regional consumer behavior and competitive dynamics.
• E-Commerce Leadership: Experience as a Program Manager or strategic lead working closely with leadership teams in fast-paced e-commerce environments.
• Analytical & Commercial Acumen: Strong data interpretation skills, with solid grasp of unit economics COGS, margins, advertising costs, and profitability levers.

What We Offer:

• Opportunity to shape marketplace growth across multiple regions
• Work in a high-impact role with senior leadership exposure
• A vibrant, entrepreneurial culture that values innovation and speed