Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Program Manager IV - GME Program Administration

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

EDU Graduate Medical Education-Research Innov and Educ

Job Code

T33035

Shift

Days

Schedule

8:00am-4:30pm

Job Summary

Manages implementation and maintenance of designated programs. Plans, develops and maintains systems and procedures. Acts as a liaison between department and outside communities. Serves as a coach and mentor for other positions in the department. Participates in budgetary process.

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Program Manager IV with Graduate Medical Education, you will manage diverse projects, identify process improvements, and enhance departmental efficiency and cohesion to support many of the training and education programs Cleveland Clinic offers to a global audience of healthcare professionals, including physicians, medical students, residents, fellows, health professions students and caregivers, and more. This is a rewarding opportunity that offers exposure to various specialties and potential growth within and beyond the team.

A caregiver in this role works days from 8:00 am. – 5:00 pm.

After the successful completion of the training period, this position offers a hybrid schedule requiring in-person attendance at Cleveland Clinic Main Campus one day per week.

​A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.
• Serve as a liaison at all levels of the organization and outside community.
• Manage multiple priorities and projects with competing deadlines and allocate time to meet completion requirements.
• Serve as a coach and mentor for other positions in the department.
• Review and monitor adherence to Enterprise Human Resources policies, corporate compliance procedures, and the Graduate Physicians Manual.
• Manage the Enterprise GME SharePoint site.
• Guide project management for cross functional teams within GME, including off-boarding for departing trainees
• Oversee timekeeping and scheduling of GME caregiver office hours
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in Business Administration, Healthcare Administration, or related field.
• Six years of related experience
• A Master's degree in a relevant field may offset one year of the experience requirement

Preferred qualifications for the ideal future caregiver include:

• Master's degree
• Related experience in a healthcare setting
• GME/Education background

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to communicate effectively and exchange accurate information.

Personal Protective Equipment:

• Follows standard procedures regarding personal protective equipment.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.