Sutter Health

Program Manager IV, Design & Innovation

Sutter Health  •  $132k - $198k/yr  •  United States (Hybrid)  •  13 days ago
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Job Description

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Bay****Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.****

Manages innovation programs and initiatives of varying complexity, overseeing planning, execution, and cross-functional implementation across the organization. Leads or supports programs—from concept development through testing, evaluation, and implementation—while fostering a culture of curiosity, creativity, and continuous learning aligned with Sutter Health’s innovation standards and values. Shapes ideas into actionable solutions by enabling and supporting frontline staff, clinicians, and cross-disciplinary teams as they explore, pilot, and scale new approaches. Develops and monitors program objectives, manages resources and performance, and advances departmental innovation goals—helping position Sutter Health as a leading innovator in healthcare.

****Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.****


EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

  • Bachelor's: Business Administration or related field


TYPICAL EXPERIENCE:

  • 8 years recent relevant experience.

PREFERRED EXPERIENCE:

  • Program management tooling (Smartsheet, Asana, Jira) at scale (multi-workstream tracking)

  • Advanced Excel (financial modeling, scenario analysis) + SQL proficiency for data extraction

  • Dashboarding & data visualization tools (Tableau, Power BI, Looker)

  • Process improvement certifications (Lean, Six Sigma)

  • Change management certification (Prosci/ADKAR or equivalent)

  • Financial acumen: budgeting, forecasting, and ROI modeling for new initiatives

  • Experimentation & evaluation design (A/B testing, pilot design, basic statistical analysis)

  • Healthcare data/regulatory fluency (HIPAA, working with clinical/operational datasets)

  • Proficiency in facilitation and design tools (Miro, FigJam) for structured working sessions

  • Advanced presentation development (PowerPoint) and executive-level data storytelling

SKILLS AND KNOWLEDGE:

  • Knowledge and understanding of strategic planning, including group facilitation and plan development.

  • Knowledge and understanding of business plan development, including qualitative and quantitative research and analysis.

  • Well-developed communication and interpersonal skills.

  • Ability to interact with a wide variety of internal and external customers, including patients, physicians, payors.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $131,996.80 to $197,995.20 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Sutter Health

About Sutter Health

Sutter Health is a not-for-profit, people-centered healthcare system providing comprehensive care throughout California. Sutter Health is committed to innovative, high-quality patient care and community partnerships, and innovative, high-quality patient care. Today, Sutter Health is pursuing a bold new plan to reach more people and make excellent healthcare more connected and accessible. The health system’s 57,000+ staff and clinicians and 12,000+ affiliated physicians currently serve more than 3 million patients with a focus on expanding opportunities to serve patients, people and communities better. Sutter Health provides exceptional, affordable care through its hospitals, medical groups, ambulatory surgery centers, urgent care clinics, telehealth, home health and hospice services. Dedicated to transforming healthcare, at Sutter Health, getting better never stops.

Learn more about how Sutter Health is transforming healthcare at sutterhealth.org and vitals.sutterhealth.org.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Sacramento, California
Year Founded
Unknown
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